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WSUS 2.0 to 3.0 upgrade fails

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firecodex

MIS
Jul 14, 2006
14
US
Today I attempted to upgrade our WSUS server from 2.0 to 3.0 and it failed. It is a 2003 SP1 server that was running WSUS 2.0 using MSDE for its database. SQL 2000 is installed but for another application; WSUS was using the MSDE that came with the product. WSUS was operating normally before the upgrade. I went through all of the documentation I could find from Microsoft before attempting the upgrade. I installed MMC 3.0. I installed .NET Framework 2.0. I installed the Microsoft Report Viewer 2005. I rebooted, backed up the SUSDB SQL database, started the WSUS 3.0 upgrade install, and after about 15 minutes it failed on the "configuring database" portion of Installing WSUS 3.0 with the error (from log file):

2007-07-25 15:22:01 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 15:22:01 Error MWUSSetup CUpgradeDriver::performSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 15:22:01 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)

Before I get into the log, let me tell you that this is the third time I've restored WSUS 2.0 and its database and attempted the WSUS 3.0 upgrade. The second time I tried adding myself as a user on the SUSDB database and ensuring that I had db_owner and System Administrator rights to it (even though I should have already had this via group membership), because the error code showed up in a MSFT KB which stated that access rights to the SQL database could be the issue. The third time I stopped our McAfee EPO & VirusScan 8.0 softwares prior to the upgrade, again re-established the SQL permissions, and checked a box in the Global IIS properties named "Enable Direct Metabase Edit" because someone in a forum article with the same error did that to resolve the issue. Still, I get the same result every time. I should also mention that I'm performing this install over RDP using my own login which has domain admin rights. The WSUS server is NOT a domain controller and the only other thing running on it is the Websense Enterprise software. This is the only WSUS server in our environment.

Here's the log:
------------------------------
2007-07-25 14:06:13 Success MWUSSetup Validating pre-requisites...
2007-07-25 14:06:13 Error MWUSSetup Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2007-07-25 15:03:19 Success MWUSSetup SQL version is not Yukon. Yukon version 9.00.2047. SQL instance version 8.00.2039
2007-07-25 15:03:43 Success MWUSSetup Creating database backup...
2007-07-25 15:08:40 Success MWUSSetup Uninstalling the selfupate tree...
2007-07-25 15:09:01 Success MWUSSetup Removing Wsus 2.0...
2007-07-25 15:09:06 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.Net\Framework\v1.1.4322
2007-07-25 15:10:12 Success CustomActions.Dll Deleting WSUS Administrators user group
2007-07-25 15:10:12 Success CustomActions.Dll Successfully delete WSUS Administrators user group
2007-07-25 15:10:18 Info IISCustomAction Performing Setup Action, Command /Uninstall
2007-07-25 15:10:21 Info IISCustomAction Command /Uninstall Succeeded
2007-07-25 15:10:59 Success CustomActions.Dll WSUS website shortcut is deleted successfully
2007-07-25 15:11:13 Success MWUSSetup Uninstaling Wmsde...
2007-07-25 15:11:50 Success MWUSSetup Installing ASP.Net
2007-07-25 15:12:29 Success MWUSSetup ASP.Net is installed successfully
2007-07-25 15:12:29 Success MWUSSetup Installing wYukon...
2007-07-25 15:14:31 Success MWUSSetup wYukon Installed Successfully
2007-07-25 15:14:34 Success MWUSSetup Installing WSUS...
2007-07-25 15:14:37 Success CustomActions.Dll Successfully set propery of WSUS admin groups' full names
2007-07-25 15:14:38 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2007-07-25 15:14:44 Success CustomActions.Dll Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2007-07-25 15:14:44 Success CustomActions.Dll Creating WSUS Reporters user group
2007-07-25 15:14:44 Success CustomActions.Dll Successfully created WSUS Reporters user group
2007-07-25 15:14:44 Success CustomActions.Dll Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2007-07-25 15:14:44 Success CustomActions.Dll Creating WSUS Administrators user group
2007-07-25 15:14:44 Success CustomActions.Dll WSUS Administrators user group already exists
2007-07-25 15:14:44 Success CustomActions.Dll Successfully created WSUS Administrators user group
2007-07-25 15:14:44 Success CustomActions.Dll Successfully created WSUS user groups
2007-07-25 15:22:01 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 15:22:01 Error MWUSSetup CUpgradeDriver::performSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 15:22:01 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 17:17:47 Success MWUSSetup Validating pre-requisites...
2007-07-25 17:17:47 Error MWUSSetup Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2007-07-25 17:17:52 Success MWUSSetup SQL version is not Yukon. Yukon version 9.00.2047. SQL instance version 8.00.2039
2007-07-25 17:17:59 Success MWUSSetup Creating database backup...
2007-07-25 17:23:27 Success MWUSSetup Uninstalling the selfupate tree...
2007-07-25 17:23:43 Success MWUSSetup Removing Wsus 2.0...
2007-07-25 17:23:46 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.Net\Framework\v1.1.4322
2007-07-25 17:24:33 Success CustomActions.Dll Deleting WSUS Administrators user group
2007-07-25 17:24:33 Success CustomActions.Dll Successfully delete WSUS Administrators user group
2007-07-25 17:24:39 Info IISCustomAction Performing Setup Action, Command /Uninstall
2007-07-25 17:24:42 Info IISCustomAction Command /Uninstall Succeeded
2007-07-25 17:25:24 Success CustomActions.Dll WSUS website shortcut is deleted successfully
2007-07-25 17:25:36 Success MWUSSetup Uninstaling Wmsde...
2007-07-25 17:26:04 Success MWUSSetup Installing ASP.Net
2007-07-25 17:26:39 Success MWUSSetup ASP.Net is installed successfully
2007-07-25 17:26:39 Success MWUSSetup wYukon is already installed on this machine
2007-07-25 17:26:39 Success MWUSSetup Installing WSUS...
2007-07-25 17:26:42 Success CustomActions.Dll Successfully set propery of WSUS admin groups' full names
2007-07-25 17:26:43 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2007-07-25 17:26:47 Success CustomActions.Dll Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2007-07-25 17:26:47 Success CustomActions.Dll Creating WSUS Reporters user group
2007-07-25 17:26:47 Success CustomActions.Dll WSUS Reporters user group already exists
2007-07-25 17:26:47 Success CustomActions.Dll Successfully created WSUS Reporters user group
2007-07-25 17:26:47 Success CustomActions.Dll Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2007-07-25 17:26:47 Success CustomActions.Dll Creating WSUS Administrators user group
2007-07-25 17:26:47 Success CustomActions.Dll WSUS Administrators user group already exists
2007-07-25 17:26:47 Success CustomActions.Dll Successfully created WSUS Administrators user group
2007-07-25 17:26:47 Success CustomActions.Dll Successfully created WSUS user groups
2007-07-25 17:29:44 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 17:29:44 Error MWUSSetup CUpgradeDriver::performSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 17:29:44 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 17:30:43 Error MWUSSetup DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 18:07:36 Success MWUSSetup Validating pre-requisites...
2007-07-25 18:07:36 Error MWUSSetup Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2007-07-25 18:07:41 Success MWUSSetup SQL version is not Yukon. Yukon version 9.00.2047. SQL instance version 8.00.2039
2007-07-25 18:09:57 Success MWUSSetup Creating database backup...
2007-07-25 18:14:16 Success MWUSSetup Uninstalling the selfupate tree...
2007-07-25 18:14:34 Success MWUSSetup Removing Wsus 2.0...
2007-07-25 18:14:36 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.Net\Framework\v1.1.4322
2007-07-25 18:14:49 Success CustomActions.Dll Deleting WSUS Administrators user group
2007-07-25 18:14:49 Success CustomActions.Dll Successfully delete WSUS Administrators user group
2007-07-25 18:14:54 Info IISCustomAction Performing Setup Action, Command /Uninstall
2007-07-25 18:14:58 Info IISCustomAction Command /Uninstall Succeeded
2007-07-25 18:15:29 Success CustomActions.Dll WSUS website shortcut is deleted successfully
2007-07-25 18:15:41 Success MWUSSetup Uninstaling Wmsde...
2007-07-25 18:16:09 Success MWUSSetup Installing ASP.Net
2007-07-25 18:16:42 Success MWUSSetup ASP.Net is installed successfully
2007-07-25 18:16:42 Success MWUSSetup wYukon is already installed on this machine
2007-07-25 18:16:42 Success MWUSSetup Installing WSUS...
2007-07-25 18:16:45 Success CustomActions.Dll Successfully set propery of WSUS admin groups' full names
2007-07-25 18:16:46 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2007-07-25 18:16:50 Success CustomActions.Dll Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2007-07-25 18:16:50 Success CustomActions.Dll Creating WSUS Reporters user group
2007-07-25 18:16:50 Success CustomActions.Dll WSUS Reporters user group already exists
2007-07-25 18:16:50 Success CustomActions.Dll Successfully created WSUS Reporters user group
2007-07-25 18:16:50 Success CustomActions.Dll Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2007-07-25 18:16:50 Success CustomActions.Dll Creating WSUS Administrators user group
2007-07-25 18:16:50 Success CustomActions.Dll WSUS Administrators user group already exists
2007-07-25 18:16:50 Success CustomActions.Dll Successfully created WSUS Administrators user group
2007-07-25 18:16:50 Success CustomActions.Dll Successfully created WSUS user groups
2007-07-25 18:19:17 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 18:19:17 Error MWUSSetup CUpgradeDriver::performSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2007-07-25 18:19:17 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
------------------------------
And the last portion of the MSI log:
------------------------------

MSI (s) (D8:E0) [18:19:17:492]: Note: 1: 1708
MSI (s) (D8:E0) [18:19:17:492]: Product: Microsoft Windows Server Update Services 3.0 -- Installation failed.

MSI (s) (D8:E0) [18:19:17:508]: Cleaning up uninstalled install packages, if any exist
MSI (s) (D8:E0) [18:19:17:508]: MainEngineThread is returning 1603
MSI (s) (D8:DC) [18:19:17:617]: Destroying RemoteAPI object.
MSI (s) (D8:64) [18:19:17:617]: Custom Action Manager thread ending.
=== Logging stopped: 7/25/2007 18:19:17 ===
MSI (c) (D4:B4) [18:19:17:758]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D4:B4) [18:19:17:758]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/25/2007 18:19:17 ===

------------------------------

Thanks in advance for your help!


------------------
Firecodex
CCNA/MCSA/MCP/A+/Net+
 
I was able to resolve this by using the wsusutil, wsusmigrationimport, and
wsusmigrationexport tools. After the last upgrade following MSFT's
instructions failed, I installed WSUS 3 from scratch and then used the
wsusutil to import the metadata, then imported the configuration settings,
computers, groups, and approvals using the wsusmigrationimport tool. These
"unsupported" tools seem to work better than the "supported" methods!



------------------
Firecodex
CCNA/MCSA/MCP/A+/Net+
 
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