Wrong Set Type on 9608 VPN

[TeltronMan]

I am setting up a couple of 9608 VPN phones on a IPO 9.1. I have all of my VPN settings correctly. The phone boots up, brings me to the extension log in page, then displays Wrong Set Type when I try to log in? Anyone had this issue?


The monitor software give the following error:
231116381mS H323Evt: Recv: RegistrationRequest 10.10.20.1; Endpoints registered: 0; Endpoints in registration: 0
231116381mS H323Evt: e_H225_AliasAddress_dialedDigits alias
231116381mS H323Evt: found number <1101>
231116382mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
231116382mS H323Evt: RRQ --- Extn(1101) VPN phones not allowed
231116382mS RasTx: v=Src=10.0.0.4:1719, Dst=10.10.20.1:49300 peb=0
RasMessage = registrationReject = {
requestSeqNum = 3
protocolIdentifier = 0.0.8.2250.0.5
nonStandardData = {
nonStandardIdentifier = object = 2.16.840.1.113778.4.2.1
data = 333
rejectReason = invalidTerminalType

 

[rdoubrava]

On the IPO LAN port is H323 Remote extension enable checked.

 

[TeltronMan]

Yes. The H323 Remote Extension is enabled.

 

[rdoubrava]

Is remote worker enabled on the user?

 

[jcosgrove]

Did you add 1101 as an H323 extension in your Extensions list?

 

[IPGuru]

Yes. The H323 Remote Extension is enabled.

it should not be need for VPN handsets



Do things on the cheap & it will cost you dear