Wrong Date in Daily Sales - Micros 3700 1

[This2willpass]

Hi,

We had an employee accidentally change the date to a month later on our BOH mid-shift. Resulting in the hours for this date reflecting in the hundreds. We did not catch the issue until 2 days later so we have 1 working day in limbo (employee clock in 1/28/18 and clock out 2/28/18) and another that is reflecting a month in the future. I've already performed manual edits for the employee hours to the correct days but what would be the best approach to fix the sales, reporting, and credit cards?

Any and all advice is greatly appreciated. Thank you in advance for your help.

Regards,

This2willpass

 

[POSN]

I haven't experienced this. First thought is restore the database back to the last good date and then re-post transactions from journals or summarize them by day. Perhaps someone else has a better solution.

 

[Moregelen]

Don't even try and fix it. Print a reports for the days and be ready to manually reconcile it.

 

[This2willpass]

Hello POSN and Moregelen,

Thank you for your responses. Would either of you have the slightest idea of what to expect on reporting when we actually come up to these dates in the future, if I left everything as is?

 

[Moregelen]

It should all combine.

There are far too many tables involved in the data collection to change it at this point. While you could in theory do a repost, you would first have to modify every checks open and close time, every trans_dtl's time, every kds fire time, etc etc etc to ensure data integrity. You'd most likely miss something which would just cause all kinds of havoc going forward.