Wrong Character Set

[technokoz]

Here's the scenerio. Network running Small Business Server 2003. When they send out an email message, it is going out with the KOI8-R (Cyrillic) character set. I've gone into Exchange System Manager and changed the default character sets under Global Settings/Internet Message Format. It was originally set to Western European (ISO) and I changed it to US-ASCII. The message still goes out with the Cyrillic character set. I went in and checked their Mail Format/International Options inside Outlook. Is was showing Western European as well.

I also searched the registry to see if I could find it there. Do you know anywhere else that this could be set?

 

[mantastic36]

The character set (i.e the encoding options) can be set in Group Policy.

Look Under User Configuration\Administrative Templates\Microsoft Office Outlook %version%\Tools | Options\Mail Format\International Options

In the encoding options you can select what encoding you want to use for outgoing messages.

Regards,
Dave

 

[technokoz]

Went into the Group Policy Manager and checked all the GPO. There is nothing set for Office.

Where to next?

 

[mantastic36]

Did you check both in local group policy and all the GPO's of the domain