write error. CrystalEnterprise.Smtp: SMTP_E_EXCEEDED_STORAGE(552)

[lizzieb]

Has anyone seen the following error?

write error. CrystalEnterprise.Smtp: SMTP_E_EXCEEDED_STORAGE(552)

I am running CE9 and this error occurs on only one report. I can run the report with a default destination but I get the error when I try to send it to an email address. I can send other reports to that same email address so SMTP seems to be functioning okay.

Any ideas? Thanks in advance for your attention!

 

[lyanch]

Is there a size limit on attachements for the mail box? Does this report exceed it?

Lisa

 

[lizzieb]

Thanks Lisa. You were right on target. The report had a jpg in it and then it was exporting into Word blowing the report up to 6.7 MB. And, as you predicted, my server didn't allow such a big file attachment.

It all seems so logical now... Thanks and have a great weekend!

-Liz