Workstation won't print to NW printer

[Weezie62]

I am working on a Win2K Workstation, on a Novell network. This workstation will not print to one of our network printers, an HP LJ5000. I pinged the printer from this workstation, and it replied. All other workstations are printing to that printer fine. I logged onto the network and the workstation as the Administrator, deleted the printer and tried to add this network printer using the Add Printer Wizard. In the wizard, I choose Network printer, choose the printer from the network, and hit Next. Then I get the message, "Could not connect to the Printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server....." I have recycled the printer, shut down the workstation and logged in again as the Administrator. Still no luck. Any ideas?

 

[scott3824]

Are you running IP or IPX, are you using NDPS, is the printer hooked up to a jet-direct? Just a few questions to help out...

 

[Weezie62]

It has NWLink IPX/SPX/NetBIOS Compatible Transport Protocol, we are not using NDPS, and it is using jet direct. Thanks for your time.

 

[scott3824]

Was the printer set up on a windows server or through jet admin?

 

[Weezie62]

Scott,
Someone else in my department installed the latest client, and now it's working! Thanks for you help!
Louise