Workplace - Standalone/Simultaneous or Spaces Install?

[OldSchool70]

I am looking for advice on deploying Workplace for a customer. They are on Preferred Edition Release 11.1.

 

[derfloh]

What do you need?

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[OldSchool70]

Do you recommend the Standalone/Simultaneous or the Spaces deployment?

 

[derfloh]

I prefer the real Softphone. To use spaces calling you will need spaces licenses (not the free essential) and you will have more options in the workplace client compared with spaces calling.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[OldSchool70]

The customer would like to deploy Avaya IX Workplace. From what I have read, there is a standalone/simultaneous deployment that will basically give the IP Office Workplace User a telephone app for their iPhone, Android, PC, Mac, etc. I don't think there are any bells and whistles with the standalone/simultaneous deployment such as Outlook integration, calendar integration, IM or Presence. My understanding is that with the Spaces deployment, IP Office Workplace Users will have IM and Presence. If I understand what I have read, the Workplace Users connect to Spaces for IM and Presence and connect to the IPO for telephony features. What is Spaces Calling? Is that different than the calling ability using the IPO? Does the (FREE) Essential Spaces license provide what I described above? Any insight from past deployments is greatly appreciated.

 

[derfloh]

You can have IM and presence with Spaces or with OneX Portal. But OneX Portal will not be further enhanced and probably be end of life soon. You will also need Spaces if you want to have push notifications to wake up IX Workplace on smartphones if it is closed.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN