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Workplace Equinox Contacts 1

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jose1000

Vendor
Mar 22, 2011
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0
6
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Hello
We have IPO 500v2, rls 11.04, with OneXPortal.
Trying to use Workplace client in the PC. Phone calls work fine. But cannot get the PBX directory (local extensions).
With Communicator everything works fine.
Been working with certificates for a couple of days. It seems that that part is now solved.
But we get the following log from the Workplace client.
It looks like the Workplace client cannot find the contacts directory.
Any suggestions?
Also, where do I input the OneXportal name in Workplace? In Communicator we fill both the IPO and the OneXPortal name. But in Workplace juts the IPO FQDN. Is this allright?

Thanks in advance.


2020-12-02 14:58:00.296 D [14060] [CSDK] CHTTPSession::FirstResponseHandler(): pHTTPSendData[224D1190] response[HTTP/1.1 405] request[POST HTTP/1.1]
2020-12-02 14:58:00.296 D [14060] [CSDK] CHTTPSendData::CleanPowerManagementHandles(): this[224D1190] m_unPowerRequirementID[0] m_unBackgroundTaskLockID[0]
2020-12-02 14:58:00.296 D [14060] [CSDK] CPPMResponse::processSOAPResponse(), HTTP status code = 405
2020-12-02 14:58:00.296 D [14060] [CSDK] CPPMResponse::LogSOAPResponse()
2020-12-02 14:58:00.296 D [14060] [CSDK] PPM: Response RECEIVED 39 bytes {

/* or /memorycard/ Method not supported
}
2020-12-02 14:58:00.296 W [14060] [CSDK] PPM SOAP invalid message: Don't have SOAP tags
2020-12-02 14:58:00.296 D [14060] [CSDK] CPPMCommand::OnDataReceived(), Failed with error = , Attempted # 1
2020-12-02 14:58:00.296 D [14060] [CSDK] CPPMCommand::OnDataReceived(), Permanent failure
2020-12-02 14:58:00.296 D [14060] [CSDK] CPPMGetContactsCommand::OnFailure() failure =
2020-12-02 14:58:00.296 E [14060] [CSDK] CPPMContactProvider::OnGetContactsFailure(), OnContactProviderStartFailed, Error Code = eCONTACT_PROVIDER_FAIL_UNKNOWN_REASON, Reason = eCONTACT_PROVIDER_FAIL_UNKNOWN_REASONCode:405 Reason:/* or /memorycard/ Method not supported
2020-12-02 14:58:00.296 E [14060] [CSDK] CContactManager::OnContactProviderStartFailed(): PPM with reason = 1
2020-12-02 14:58:00.296 D [14060] [CSDK] CContactService::OnContactManagerContactProviderFailed(): providerType = PPM and ContactError = eCONTACT_PROVIDER_FAIL_UNKNOWN_REASON
 
For future reference, got it solved. There was a problem with the SD Card. Recreated it with Manager. Afteer that got a new 46xxSetttings.txt and everything started to work fine.

 
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