I have a report with a date parameter field. In my report i count day telephon calls from my agents. at the last group footer i have a sum of the calls from each agents.
now i want to divide the calls through the amount of working days (monday-friday) from each agent. i think i need a formular for that.
any idea?
thx
now i want to divide the calls through the amount of working days (monday-friday) from each agent. i think i need a formular for that.
any idea?
thx