Hi All
Anyone know any good Work Force Management tools that might be able to plug in to the CCC database (preferably to work out forecasts of call flows etc...)
Thanks
------------------------------------------
IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56
Anyone know any good Work Force Management tools that might be able to plug in to the CCC database (preferably to work out forecasts of call flows etc...)
Thanks
------------------------------------------
IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56