I'm looking at setting up a CMS designer report which would give details of Call Work Codes per agent group. I checked the database tables and the database item
'agent-Logid' is not listed as a database item in the CWC table. Is it possible to combine two tables to get this data?
'agent-Logid' is not listed as a database item in the CWC table. Is it possible to combine two tables to get this data?