Word: illegal Operation

[lavaghman]

Hi,
Running Office 2000 on Windows 98. When attempting to insert a bullet point in MS Word the following annoying message box pops up (does not happen every time but quite often):
'This program has performed and illegal operation and will be shut down'

I did a reinstall of Office but the problem persists. I am not having any other visable problem with the machine and it is not overloaded with SW, plenty room on hard disk, etc.

Any ideas????

Thanks for your time!

 

[Rob2806]

Are you running short of resources? Maybe you are running out of RAM sometimes causing the problem.

 

[lavaghman]

The Machine has 192MB of Ram
Under System Properties, Performance Tab it says 67% of System Resources free.....not sure does this mean 67% of RAM free. If not how do i check RAM usage? There's only about a 3rd of the HD used and it has a second HD shared over a small network but don't think this should effect things as OS is on main HD

Thanks again

 

[Rob2806]

Run SFC to check none of the OS files are corrupted.

Have you looked for Viruses or Spyware?

 

[ski]

See if Word works ok in Safe mode.
If so, then there's a software conflict.
Do a clean boot to troubleshoot the problem:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q192926

 

[SESaskDFC]

Howdy:

System Resources has nothing to do with the amount of ram on your system.. it remains a miniscule 64kb whether you have 64megs or a gig of RAM.. What doesd matter are the number of programs running using the resources..

Follow Ski's advice and try it in Safe Mode..

Murray