Word document already open

[tiremd]

Hopefully somebody can help me with this. I have multiple WIN98 machines networked together running Office 97. A user opens and modifies a word document, then saves and closes it. Sometimes when the user then attempts to reopen the document at a later time, it shows the document already open by then and thus available as read-only. Why is that document not closing properly, and how do I go about closing it after the fact withough losing changes??

Thanks.

 

[DavidAkers]

What I've discovered is that, for some reason, Word and Excel don't exit properly. If you Ctrl-Alt-Delete to get the task list, you will often see that MSWord or Excel is still running. End task on it, and that should release the lock on the file.

-David

 

[tiremd]

Thanks David...I'll give that a try... I need to check with the users if these document files are stored locally or on the NT server. Maybe I don't have the latest service patches for office either.