Word and Outlook 2002 - Can't edit using mouse

[funktastic]

I'm using Win XP Prof. and Office 2002 connected to a domain.

I installed Office XP (2002) on my computer with the option (run all from my computer).
Problem: When I open Word I can type what I need to, but I can't use my mouse to edit/highlight any words. In Outlook, let's say I want to start a new email. My mouse can select the fields "To:", "CC:", and "Subject", but I can't get to the message box to type using my mouse, I have to tab to it.

If I log in to the administrator account, everything works great. So I made the account that didn't work an administrator to the computer. Unfortunately, this didn't work. Any help is appreciated.

 

[Wray69]

Have you tried installing the service pack? See if that resolves your issue.

Good Luck,

Wray

 

[funktastic]

I've installed Office SP3 and am still having trouble.

Thanks,
Joe

 

[tf1]

My guess is that it is a third party add in. To check this, from the Start, Run command, type in

winword /a

and press OK. This will start Word in Safe Mode where all addins and custom macros are bypassed (as though it is a fresh, uncustomised installation). Test again now. If Word now works, then start looking for custom macros, templates, add-ins, etc.


Regards: tf1

 

[funktastic]

Thank you sooooo much. You totally made my day! By running winword /a it worked properly leading me in the right direction. I found the checkbox under the trusted macros area that by deselecting it fixed the problem.

Thanks,
Joe