Word 2000 menu stutters 1

[micksopko]

I'm running Word 2000 on WIN98 SE. When I open a document by clicking on an Explorer shortcut, I have a problem when I access any of the menu choices, like Print of Customize, etc. - the program icon on the taskbar starts blinking and the program seems to freeze. When I double-click on the icon The program window is minimized and the print or customize dialogue box is revealed. Then when I close the dialogue box and expand the program window again, the menu behaves normally.

Whenever I open Word first and choose a file to open from the menu, the program behaves normally when accessing menu items.

Does this strange behavior sound familar and correctable to anybody? TIA for any advice.

MICK

 

[xlhelp]

The problem you describe is similar to what's covered in Microsoft article Q286857.

In essence MS is trying to gather more info about this kind of problem before they would release the patch for a download, as such, you need to ask them for the patch, available at:

http://support.microsoft.com/directory/overview.asp

Hope that helps.

Indu

I don't care about apathy.

 

[micksopko]

Thanks, Indu. That's exactly my problem. The solution they give however is specific to Word 2002, & Win XP. I sent them a note descrbing my situation. I can work around it but it's awkward.. MICK