ashtilman
IS-IT--Management
- Sep 4, 2007
- 7
hi,
We have a problem in an AVAYA S8700 enviroment with witness contactstore. there is a connection between the contactstore server and the avaya aes server and cm (in the contact store web page we can see that the link is "up).
the problem is that the extensions we configured to "call observe" are getting a "timeout" message in the witness log. it seems that they are not able to perfrom "call observing". we have tested the ability to perfrom call observing with an IP SOFTPHONE on the witness extension and it worked great. any idea why it is not working?
thanks
We have a problem in an AVAYA S8700 enviroment with witness contactstore. there is a connection between the contactstore server and the avaya aes server and cm (in the contact store web page we can see that the link is "up).
the problem is that the extensions we configured to "call observe" are getting a "timeout" message in the witness log. it seems that they are not able to perfrom "call observing". we have tested the ability to perfrom call observing with an IP SOFTPHONE on the witness extension and it worked great. any idea why it is not working?
thanks