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Winodws shuts itself OFF!!! 1

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alberteinstein

Technical User
Nov 8, 2002
72
hi !!


My comp is PIII,64 MB RAM, 20 GB hdd , win 98 se ,win xp dual boot.

was workin fine till yesterday.

***Today,the computer switches itself OFF suddenly after only a few minutes of being ON..( varies..4 min - sometimes 20 etc).
Happens evertime after restart too...***


It jus switches off ! and then it restarts or sometimes it doesnt switch off but hangs.

this happens anytime - may be whn reading a doc file or on internet...

Yesterday i attached the LAN ethernet card ( DAX company). to the motherboard...but no cable connxn has been made...AND comp was fine yesterday without any prob...

I mostly use win 98 .
i checked the CPU...both the processor and SMPS (power)FAN are running...

the problem occurs in both 98 and XP.



<btw i don run any antivirus.....i used to hav NORTON 2003 b4, but it never found anything ever......so i dont have it installed..>

Could a virus actually cause this behaviour?

what could be the soln?
Thanx.

Albert.
 
here the mobo info from AIDA32 :
--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID 63-0901-001437-00101111-071595-WHITNEY$M766V1.0-8712KOB 810 DSMT Reeeess 09/01/2000
Motherboard Name PCChips M766LMRT

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit

Motherboard Physical Info:
CPU Sockets/Slots 1
Expansion Slots 3 PCI
RAM Slots 2 DIMM
Integrated Devices Audio, Video, LAN, Modem
Form Factor Baby AT
Motherboard Size 220 mm x 260 mm
Motherboard Chipset i810

Motherboard Manufacturer:
Company Name PC Chips Group of Companies
Product Information BIOS Download

--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82810 GMCH0 - DRAM Controller [A-3]

Offset 00: 86 80 20 71 06 00 80 20 03 00 00 06 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 86 80 20 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 68 51 0A 38 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: CC 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: C6 78 1D 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 FB FB 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 18 00 00 00

B00 D01 F00: Intel 82810 GMCH0 - Graphics Controller [A-3]

Offset 00: 86 80 21 71 07 00 B0 02 03 00 00 03 00 00 00 00
Offset 10: 08 00 00 F8 00 00 E8 FF 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 86 80 00 02
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 0A 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 21 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D1E F00: Intel 82801AA I/O Controller Hub (ICH) [B-1]

Offset 00: 86 80 18 24 07 01 80 00 02 00 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 C0 C0 80 22
Offset 20: C0 FF C0 FF 90 F7 90 F7 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00
Offset 40: 00 28 20 20 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 02 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 10 00 08 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 3A 0F 00 00 00 00 00 00

B00 D1F F00: Intel 82801AA I/O Controller Hub - PCI-LPC Bridge

Offset 00: 86 80 10 24 0F 00 80 02 02 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 04 00 00 10 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 81 04 00 00 10 00 00 00
Offset 60: 0A 0C 09 0B D0 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FE FC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 02 01 00 02 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 20 00 02 00 0F 00 00 04 00 00 00 00 00 00 00
Offset E0: 10 00 00 C0 00 00 0D 14 33 22 11 00 80 00 00 00
Offset F0: 00 00 60 00 00 00 00 00 3A 0F 00 00 00 00 00 00

B00 D1F F01: Intel 82801AA I/O Controller Hub - IDE Controller

Offset 00: 86 80 11 24 05 00 80 02 02 80 01 01 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 F0 00 00 00 00 00 00 00 00 00 00 86 80 11 24
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 07 A2 33 E2 A0 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 3A 0F 00 00 00 00 00 00

B00 D1F F02: Intel 82801AA I/O Controller Hub - USB Controller

Offset 00: 86 80 12 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 DC 00 00 00 00 00 00 00 00 00 00 86 80 12 24
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0B 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 3A 0F 00 00 00 00 00 00

B00 D1F F03: Intel 82801AA I/O Controller Hub - SMBus Controller

Offset 00: 86 80 13 24 01 00 80 02 02 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 41 05 00 00 00 00 00 00 00 00 00 00 86 80 13 24
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0C 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 3A 0F 00 00 00 00 00 00

B01 D04 F00: C-Media CMI8738/C3DX Audio Device

Offset 00: F6 13 11 01 05 01 10 02 10 00 01 04 00 40 80 00
Offset 10: 01 C8 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 F6 13 11 01
Offset 30: 00 00 00 00 C0 00 00 00 00 00 00 00 09 01 02 18
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 01 00 02 06 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B01 D04 F01: C-Media V.90 Modem

Offset 00: F6 13 11 02 01 00 10 02 10 00 80 07 00 00 00 00
Offset 10: 01 CC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 F6 13 11 02
Offset 30: 00 00 00 00 40 00 00 00 00 00 00 00 0B 02 00 00
Offset 40: 01 00 4A EC 00 01 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.@.=740000000000000000d...).)IBM VGA Compatible BIOS. ...&.6.D.
C000:0040 ...5z..Version 03.00.2026 11/15/1999 18:14:12..Video memory:
C000:0080 1 MB Device Revision: 0.0..DECOMPILATION OR DISASSEMBLY PROHIB
C000:00C0 ITED.....Copyright (C) 1999 Intel Corporation. All Rights Reser
C000:0100 ved.......I.PCIR..#q........@.......Z...............@...........
C000:0140 ..Ns......................(........c-'(.+.......................
C000:0180 ..........................(........c-'(.+.......................
C000:01C0 ..........................P........c_OP.U..............(........
C000:0200 ..........................P........c_OP.U..............(........
C000:0240 ..........................(...@....c-'(.+.......................
C000:0280 ......................0...(...@....c-'(.+.......................
C000:02C0 ......................0...P...@....c_OP.T..............(........
C000:0300 ..........................P........._OP.U....M........](.c......
C000:0340 .............................. ....k.*..@.............O...B.....
C000:0380 ..........Gl.]Be..............G...B..............>G...B.......(.
C000:03C0 .........'(.*.......(.......P........._OP.T...@...P.......P.....


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

Optical SONY CD-RW CRX230E
 
Albert,

- Mainboard, motherboard, mobo... they all mean the same thing.

- Mainboard manual can be downloaded from here:
- POST (Power On Self Test) just means BIOS startup.

- Red and green LED's are probably 'Power' and 'Hard Disk Activity' respectively. Next to each LED should be a picture indicating which is which.

- Temperature values you quoted are OK.

- Interesting that PC is easier to start at night and that you have a UPS. Are you sure you are getting a steady power supply during the day?

- Cleaning RAM contacts appeared to have an effect. Try shutting off power at the wall (but leave power cord plugged in so the PC is grounded [earthed]), waiting a minute for residual power to die away then gently press down on any chip on the motherboard which is stuck into a socket soldered to the motherboard (to check the chip is seated properly). This applies on particular to the BIOS chip which will have an AMI label on it.

Rick
 
The symptoms you describe sound like a power supply issue to me. They are classic for a slowly dying power supply. Intermittant shutdowns, freezes and the like can be caused by a faulty power supply. I'd try replacing it with the next higher wattage if possible and see if that doesn't fix your problem.

Another thing to check is to see if your CPU cooling fan is working properly. They do go out from time to time and can also cause the symptoms you describe.

Also, since you have an ATX motherboard, I would NOT leave it plugged in to "earth/ground" it as it is still supplying power to the motherboard. This can cause additional problems if you inadvertantly short something on the motherboard or associated circuitry. Granted, it is a low voltage but there is still current running through the motherboard even though it is technically off. That is why the ATX doesn't need a real switch to turn it on and off.

Just my .02

Jim W.
 
Guys!!

Tx for all your responses.My comp was sent for service and as suspected , the BIOS was the prob, and has been changed(with NEW bios).Now its fine.!!!


Thank you all!!!!


Albert.
 
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