WInME keeps installing non-existant MODEM!!!!!!

[StellaIndigo]

I have a users ME machine. I have removed the internal modem and removed the drivers.

When I boot the machine ME says it's found a modem and installs a driver. (Modem is 2 feet away on my desk)

Any ideas?

 

[Guest_imported]

Click START-RUN-type REGEDIT-doubleclick HKEY_LOCAL_MACHINE-doubleclick ENUM-doubleclick PCI, you will see some folders marked VEN, as you open each one, you will see another marked BUS*****, each one refers to a registry of a PCI device, WINDOWS is picking this info up each time it boots. Find the one that relates to your nonexistant modem and delete it (that is the folder marked BUS**** containing the modem info, do not delete any others).

Next time you boot, WINDOWS will not find or install a modem.

Hope this helps

Phil

 

[StellaIndigo]

Hmmm, had a look at that and there are no enteries in there relating to a modem.

There are also no reg enteries with the modem name or manuf. listed.

Stella

 

[Guest_imported]

stranger and stranger. Perhaps it's hiding under the title PCI COMMUNICATION DEVICE or PROBLEM DEVICE

Phil

 

[StellaIndigo]

The only odd looking device is

AC'97 Driver for Intel(r) 82801AA Controller

driver is MEDIA\0001

Other than that I can account for the others

Stella

 

[StellaIndigo]

Forget the last post that's in integrated sounds card driver.

Stella

 

[Guest_imported]

That's an audio device not a modem. If you can write down the modem it finds and installs, try doing a find in REGEDIT and get rid that way, alternatively get rid of ME and install 98SE.

Phil

 

[WMH]

Since you mentioned that you have intergrated sound, was this modem on a riser?? If you look in the BIOS, is there an entry for the modem? If so, disable it and try removing the device from device mgr. again.

Hope this helps, WMH
MCP+I, MCSE

 

[Guest_imported]

Check any modem driver from Windows Device Manager if there is a modem showing before you can install another modem driver into Windows (My Computer - Control Panel - System). Remove PCI Communication Device from category Other Device (if availabe).

Phil

 

[StellaIndigo]

Ah, The modem is part of the audio chip set on a special riser board. Once disabled in the BIOS the machine boots OK.

Thanks for everyones help.

 

[Guest_imported]

Give us some stars then!

Phil