windows xp will not shut down using shut down or power button

[scanjet]

I've replaced button to no avail it seems like some kind of setting.I had to do a restore and after that it will not shut down unless I pull the power cord.Any ideas

 

[123456programmer]

A friend had the same problem, but it had nothing to do with hardwares, just with his winxp power properties. so, maybe?

On your Desktop, right click > Properties

-> Screen Saver -> Power
In your Power Options Properties, somewhere you should have something that says:
"When I press the power button on my computer"
this might be set to "Do Nothing"
If it is the case change it to "shut down"

sorry if it has nothing to do with your problem...
cheers

 

[Crowley16]

when you say will not shutdown...

do you mean that when you select shutdown, it'll go through the motions of logging off and shutting down, but it gets stuck somewhere?
if so then your comp is crashing which could be caused by any number of things, all software issues though...

or

do you mean that when you press the power button during normal operation it won't shut down?
if so, read 123456programmer's reply

 

[scanjet]

I have checked the power settings and they are set correctly
any more ideas would be apreciated.

 

[Lemon13]

when you press the power button for 5 sec. it should power down, no matter what settings are in bios/windows.

 

[scanjet]

the power button does not shut it down either but thanks for the help

 

[satrow]

Is the 'board/PSU an ATX? What OS is it running?

Andy.

 

[scanjet]

the os is xp proffesional

 

[satrow]

Go to Computer Management, Device Manager; what does it say under the Computer type?

Andy.

 

[scanjet]

under computer it says

device type=computer

manufacture =standard computers

location =unknown

 

[satrow]

A Standard Computer does not have any power management installed. This is often done to force Windows not to share IRQs. It should stop at a screen that says 'It is now safe to turn your computer off'.

The answer, I think, is to reinstall Windows, after you have enabled ACPI support in the Bios. Boot from the CD and choose the repair option, this way you will just 'refresh' Windows not replace it.

You may get away with using the update driver (right-click the Standard Computer) option in Device Manager (after changing the Bios to ACPI - usually listed under Power) but I wouldn't bank on it.

How old is this PC; what are the specs?

Andy.

 

[scanjet]

the pc is old 6yrs nothing fancy.it was upgraded from 98

 

[satrow]

So it is likely to be a Socket7 board that doesn't comply with the Windows XP type of Power Management. Maybe it is starting to develop faults.

Does Windows give you 'It is now safe to turn your computer off' when you shutdown?

Why did you have to do a restore? Was there something else hardwarewise that went wrong?

It may be worth putting some cash aside, PIII machines can be picked up for very little cash now and they are much better suited to Windows XP.

Andy.

 

[Lemon13]

hi @satrow,
afik a standard pc has apm installed (if pm is enabled in bios).
xp has a good/bad list for acpi and apm during setup. if the pc or one of its components is on the acpi bad list acpi is not installed, but when the pc or one of its components is on the apm bad list apm gets installed, just not enabled.

@scanjet, how do you power on (by pressing power button, then that one works)?
power management in bios aktivated?
settings in xp ok!?
do you have "load power profile" hive in msconfig/autostart?
what happends when you set shut off monitor after 1 min. in
control panel-power options, does it shut off?