Windows XP reboots when i want to shutdown

[stevends]

Windows XP reboots when i want to shutdown

IRQL_NOT_LESS_OR_EQUAL
disable bios memory options such as caching or shadowing

stop : 0x0000000A ( 0x000002D4, ...)

can anybody help me, Steven

 

[bcastner]

http://support.microsoft.com/?kbid=311806

http://support.microsoft.com/?kbid=314063

 

[stevends]

i already tried this document, but it won 't work

 

[bcastner]

Did you try both documents?

 

[monkswood]

Had the same problem only yesterday. My solution was to close the open programs one at a time and check when the problem goes away. The last one to be closed before the system will close is the problem one. In my case it was a newly installed CD driver. Hope this helps.

Monkswood

 

[linney]

Along similar lines to "monkswood's" solution.

Try a Safe Mode shutdown.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

And don't forget this.

Removing adware & spyware
faq608-4650