Windows XP issue with not sending IP requests but can ping

[travlries]

I have an issue that i have never seen before. I can ping the website IP. I can ping the website using the dns name. I am running Wireshark to capture the outgoing packets. When I use Internet Explorer to go to google.com, I see a dns query go out and get a response with the correct IP but IE never queries the webpage. I never see any more packets go out after the DNS response. Also it seems like pop3 email is also not working. I have tried to do a system restore to the point to when it worked and no luck. Tried to reinstall IE and no luck. Has anyone out there seen this problem before? I did a virus scan and see nothing.

Also I have an internal router that I can ping as well. I try to browse to the web page using the IP address and it does a DNS query for some reason. I can't get to the webpage of the router. So this has to be something internal to the PC.

MSN messenger does not connect also. Never initiates the connect message. Just DNS query.

 

[smah]

Try the IEFix utility or manually re-register some critical dll's

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

 

[travlries]

This didn't seem to do anything. The thing is that msn messanger is affected as well as pop3 email. I tried to load firefox and this is having the same issue with that as well. Any other suggestions?

 

[linney]

Can you get further if you try "Safe Mode with Networking"?

Have you looked at Winsock corruption?

WinXP Connectivity Issues
faq779-4625

How to troubleshoot TCP/IP connectivity with Windows XP

http://support.microsoft.com/default.aspx?kbid=314067

How to troubleshoot network connectivity problems

http://support.microsoft.com/default.aspx?scid=kb;en-us;325487&FR=1&PA=1&SD=HSCH

How to determine and recover from Winsock2 corruption

http://support.microsoft.com/?kbid=811259

Do you have a firewall running or any Antivirus software running that has hidden firewall components?

Got Network issues and nForce Chipset...
thread1583-1437402

 

[BadBigBen]

1.) Try:

WinFix

http://www.snapfiles.com/get/winsockxpfix.html

or type: NETSH WINSOCK RESET CATALOG

(

http://windowsxp.mvps.org/winsock.htm

)

2.) RESET the ROUTER, by powering it off and disconnecting it for a minute or two... sometimes routers just hang themselves up for no apparent reason...






Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[travlries]

I found my issue. It was a firewall program called AlarmZone that was causing it. I uninstalled the program and that seemed to fix the issue. Thanks for all replies!!!

 

[travlries]

Sorry it was ZoneAlarm not Alarmzone.