Before I begin I want to first thank everyone for helping me with this issue. My problem is that when I click on create a new connection, I select connect to the internet, set up my connection manually, and here is where the problem begins. I want to select connect using a broadband connection that requires a user name and password, but it's grayed out. I've tried everything including reinstalling Windows XP and nothing works. Please help.
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Windows XP can't make internet connection 1
- Thread starter state
- Start date
If you can reinstall Service Pack 1, or if necesary reinstall XP with Service Pack 1, the issue will be resolved, I believe:
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1
- #3
Hi state;
First, I want to ask, are there any other grayed out areas, at this point in the connection wizard?
What I am thinking is, that maybe, it doesn't recognize your Network card as being installed or the drivers to your network card. Is there a network card installed? Are the drivers updated? Are there any errors listed in the device manager for your network card?
Hope this helps. I know it's not much, but all I can think of, since you did a re-install of Windows and still experiencing the problem.
NaerokD
First, I want to ask, are there any other grayed out areas, at this point in the connection wizard?
What I am thinking is, that maybe, it doesn't recognize your Network card as being installed or the drivers to your network card. Is there a network card installed? Are the drivers updated? Are there any errors listed in the device manager for your network card?
Hope this helps. I know it's not much, but all I can think of, since you did a re-install of Windows and still experiencing the problem.
NaerokD
- Thread starter
- #4
Four other items to check:
1. Q281625 - Make New Connection Wizard Selections Are Unavailable and Other Issues Occur with the Network Connections Folder
2. Some Network and Dial-Up Connections Icons May Be Missing
3. 269019 - "Network and Dial-up Connections" Folder Icons Missing
4. 329050 - Troubleshooting Missing Network and Dial-Up Connections Icons
1. Q281625 - Make New Connection Wizard Selections Are Unavailable and Other Issues Occur with the Network Connections Folder
2. Some Network and Dial-Up Connections Icons May Be Missing
3. 269019 - "Network and Dial-up Connections" Folder Icons Missing
4. 329050 - Troubleshooting Missing Network and Dial-Up Connections Icons
- Thread starter
- #6
I think you may have too quickly dismissed the advice above:
. Is the plug and play service running? (Start, Administrative Tools, Services)
. Did you re-register critical .DLLs?
Start, Run, cmd
regsvr32 netshell.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
. Is the plug and play service running? (Start, Administrative Tools, Services)
. Did you re-register critical .DLLs?
Start, Run, cmd
regsvr32 netshell.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
- Thread starter
- #8
Forgive my haste. I checked the plug and play service and it is running (started/automatic). I tried to stop and restart it and got an error saying that it can't be stopped. I re-registered the dll's and they all succeded. When I went back to the plug and play service, the buttons to stop it are now grayed out. I really don't want to format my disk and start over. Any suggestion?
There is something very small that is bothering the services site of XP.
The following will not lose any installed software or data, but might require some time at the Windows Update site:
You have spent enough time on this issue.
The following will not lose any installed software or data, but might require some time at the Windows Update site:
You have spent enough time on this issue.
state:
bcastner's ideas are great ideas. Here's another item to check.
1. 320558: Dial-up modem or PPPoE option in New Connection Wizard is unavailable
bcastner's ideas are great ideas. Here's another item to check.
1. 320558: Dial-up modem or PPPoE option in New Connection Wizard is unavailable
NaerokD,
A belated welcome to tek-tips.
Thank you for the link above, and your interest in trying a resolution short of a reinstall. I am chagrined that I did not include your link. A Star for you sir for fighting the good fight, and excellent advice.
I hope it sorts the issue for member state. I suspect a repair reinstallation is likely his best course if your link does not sort the issue.
But, welcome to Tek-tips. And a well deserved star.
Bill
A belated welcome to tek-tips.
Thank you for the link above, and your interest in trying a resolution short of a reinstall. I am chagrined that I did not include your link. A Star for you sir for fighting the good fight, and excellent advice.
I hope it sorts the issue for member state. I suspect a repair reinstallation is likely his best course if your link does not sort the issue.
But, welcome to Tek-tips. And a well deserved star.
Bill
- Status
