Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Windows XP black screen with cursor after POST

Status
Not open for further replies.

QMom

MIS
Apr 26, 2003
29
US
I've been fighting with dh's computer for too long now. His three year old 1T SATA drive started getting blue and green screens (I kept ignoring them, shame on me) and finally refused to boot. The final BSOD error was 0x0000008E. Tried fighting with resolving that for a while and gave up. We got a new 1T SATA drive (same brand, same size) and tried loading a backup (surprise!) of his old drive, and it won't boot. Note that I'm trying to put the new drive into the same computer, so all the hardware is the same as on the backup. I tried loading a new Windows XP install, and it works fine. While in there, we partitioned the drive. The first partition is a little over 450gb; the original drive's partition was around 430gb. I tried loading the backup using Drive XML into that partition, and it won't boot. It goes through the POST and stops at a black screen with only a cursor. The drive stops spinning and there are no other flashing lights indicating the drive is trying to do something. I can get into the BIOS, I can use other CD-based operating systems like Knoppix or Bart PE. I can see the restored image on the new drive and all its programs and files and it all looks fine. It just won't boot to Windows. I checked the properties of the partition with Knoppix and it shows that there is an active boot partition on the new drive.

This is what I've done - fixboot, fixmbr, ntdetect, bootcfg, all with every switch I could find, Windows repair (it finds the OS, tells me it fixed it, but still won't boot), manually replaced/repaired boot.ini and the NTLDR file, replaced boot-related registry files (SAM, default, and all those other ones), ran a memory test on each (4, total of 1gb) DDR2 RAM stick (they're ok), removed all USB drives and devices, disconnected the CD/DVD/Blue Ray drives, changed the boot order to try directly from the hard drive, reseated all the cards - video, USB, RAM, sound, etc., ran chkdsk three times (fixed one thing the first time through), and probably a bunch of other things I can't think of right now.

We can restore all the data he has since I can see and access all the files from the backup. I really want to try to save the apps on the backup. He's got several that can't be reinstalled - mostly online downloads or old downloads from companies who aren't around any more. And those apps are the main reason we aren't on Windows 7. If there's a way to transfer those installations, I'm listening. I'd also hate to think the backup is somehow no good. Otherwise, if you see something in my description that I missed or should adjust, or have ANYthing else I might try, pleeeeeeeeeassse let me know. Also, I've been through the forum but didn't find a solution (or tried those I did find), but if I missed one that can help, please direct me to it.
 
Download Hirens Boot CD

Boot from it. (not mini windows)

run HDAT2 4.53

the main function is testing and repair (regenerates) bad sectors for detected devices. A freeware alternative of HDD Regenerator.

You might get away with another boot or two after than and can then "ghost" or image the drive (Hirens can do this too) - Look for Hirens "Restored" for more "useful" third party tools - and blast that image onto a new drive!

ACSS - SME
General Geek

CallUsOn.png


1832163.png
 
I'd try to do an in-place install.

Just run the Windows XP installation on the drive, choosing the preserve file system option.

This will re-install Windows from scratch, but will preserve all the installed applications and files on there.

----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech
 
Thanks for your quick responses.

@hairlesssupportmonkey - I'm trying to work with a backup image that won't boot. We already have a new drive we're trying to get booted from that image.

@Vacunita - did that, probably only once. Maybe if I try it again - force-feed it, if you will, it might take hold. I'll try that again and let you know.

You guys always have the answers!
QMom
 
You said you tried the repair option, which is not the same thing as actually running the full install on the drive. Just to be clear.

The Full install will install Windows , replacing all existing operating system files with files from the source disk, and create a brand new installation, except it will preserve all files and applications.

Since you said you tried a new installation and it worked that leads me to believe the full installation using the preserve file system option should work as well.

Can you clarify the part about:

I tried loading a new Windows XP install, and it works fine. While in there, we partitioned the drive. The first partition is a little over 450gb; the original drive's partition was around 430gb.

You mucked with the partition form inside Windows?


----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech
 
I just tried the install preserving the file system. When it rebooted, it went to a black screen with hex symbols scattered across the screen, no boot. If I take the disk out, I only get the black screen with the cursor.

I did the new install, just to be sure the drive works. I partitioned the drive inside of Windows. Then I booted with Bart PE and restored the image to the new partition. On reboot, I got the black screen. Do you think it would work if I remove all the partitions, restore the image, then repartition the drive if it boots to Windows?

You guys always have the answers!
QMom
 
Yeah, try imaging the drive without partitioning, if anything the image should make the partition when its copied.



----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech
 
if after the new BACKUP restore, the machine still does not boot, then try the following:

1. machine powered down, boot with the XP CD in the CD/DVD ROM drive...
2. when prompted to INSTALL or REPAIR, choose REPAIR...
It will attempt to log onto the installed Windows... you may need to enter administrators password, if none were set just hit enter (standard XP has no password for the Administrator account)...
3. once logged into the console, type the following (and in that order):

FIXMBR
FIXBOOT

the first will rewrite the MBR to the affected drive, making it BOOTABLE, the second will fix the BOOT.INI file so that it reflects the correct information for the boot files...

PS: if that does not work, then I would suggest to go ahead and transfer the all the data files from the backup (using BartPE) to an USB drive...

then do a fresh install of XP, update it with all the hotfixes and drivers... take the USB drive and transfer the Data files back to the install...

that way all should work as expected... you may have to reinstall a few programs, or your friend will have to do so...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
Uh Ben:
QMom said:
This is what I've done - fixboot, fixmbr, ntdetect, bootcfg,...

And:

QMom said:
I really want to try to save the apps on the backup. He's got several that can't be reinstalled - mostly online downloads or old downloads from companies who aren't around any more...

----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech
 
@hairlesssupportmonkey - Yes. When I checked the drive with Knoppix Gpart, it showed as an active boot sector. That's why I'm so confused about why it wouldn't boot after rewriting/repairing the boot files.

@Vacunita - Thanks for that. I haven't had a chance yet to try your last suggestion. Maybe tonight.

You guys always have the answers!
QMom
 
Vacunita,

thanks for the correction, I missed that in the post... ;-)

then I have a question:

is the NEW drive occupying the same SATA port on the mainboard as the OLD drive?

also in the BIOS, is it set to BOOT from that drive? (I know that it had with the fresh install)...

reset BIOS to default values... maybe a BIOS update is in order...

also attempt to boot using the BootMenu, if the mainboard has such a feature, usually found by hitting ESC or F12...



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
SOLVED!! THANK YOU ALL!!

I could finally work on the drive this morning. I deleted all the partitions, created one partition with Knoppix Gparted and reloaded the backup image. Then the fateful reboot.... I got the message "System boot failure". I'd never gotten that message before, so I figured that was a good thing. I went back into Knoppix to mount the drive and label it as a boot drive. Reboot. .... Choose the Windows installation came up (don't know why that's still there, but I'll fix that again later) and then the Windows splash screen. I held my breath until the user icons came up. Once we were logged in, we did the happy dance! I can't thank you enough!

Thankyouthankyouthankyouthankyouthankyouthankyou!!

Now, if anyone can let me know if I can split up the partition and how, I'd be even more grateful. Can I do that inside of Windows, or should I use something else? Our first thought at this point is to leave it alone, but I'm curious.

You guys always have the answers!
QMom
 
Ive split partitions up in Windows with Easeus Partition Manager without trouble but it would be a great idea, if you dont have already, to make an external backup in case something goes wrong.

Home version is free:
"Silence is golden, duct tape is silver...
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top