Windows update error 0x80080005

[meninblack]

Windows 7 will not update with error shown above. Tried everything to repair but noticed that program's have taken ages to install and trying to install a hot fix and it just sits there as if waiting for something. Tried sfc/scan now and reports windows protection error.
It did have avast on it and 2 Trojans which have now been removed and free of it all.
Please help

 

[goombawaho]

Why don't you look in the Windows Update HISTORY section and see what has failed to update - everything or just one specific item. Click on VIEW UPDATE HISTORY and share with us what you see.

Are you running Microsoft Security Essentials now?? It could be that that is failing to update due to the malware, but more info is needed.

You may want to consider running secondary and tertiary malware scans to make sure that all malware is gone. Consider, MalwareByte's Anti-Malware, MBAR, ComboFix, TDSSKiller, Emsisoft Emergency Kit.

 

[linney]

See if there is anything here to help you.


You may receive an "Error code 80080005 -- server execution failed." error message when you start many COM+ applications

http://support.microsoft.com/kb/870655

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/default.aspx/kb/929135

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058/#appliesto

Try the System Update Readiness Tool too

System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

http://support.microsoft.com/kb/947821

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7, or Windows 8.

http://support.microsoft.com/kb/929833

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

http://support.microsoft.com/kb/928228#appliesto

Windows 7 - Repair Install

http://www.sevenforums.com/tutorials/3413-repair-install.html

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

http://support.microsoft.com/kb/2255099

 

[meninblack]

extract from the windows update log
Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-05-08 23:02:00:158 1064 578 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2013-05-08 23:02:00:158 1064 578 Agent * Search Scope = {Machine}
2013-05-08 23:02:00:158 1064 578 Setup Checking for agent SelfUpdate
2013-05-08 23:02:00:158 1064 578 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2013-05-08 23:02:00:236 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-05-08 23:02:00:299 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:02:717 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-05-08 23:02:02:717 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:02:732 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-05-08 23:02:02:748 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:06:289 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-05-08 23:02:06:289 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:06:336 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-05-08 23:02:06:367 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:06:398 1064 578 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-05-08 23:02:06:414 1064 578 Misc Microsoft signed: Yes
2013-05-08 23:02:06:461 1064 578 Setup Determining whether a new setup handler needs to be downloaded
2013-05-08 23:02:06:461 1064 578 Setup SelfUpdate handler is not found. It will be downloaded
2013-05-08 23:02:06:461 1064 578 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2013-05-08 23:04:07:143 1064 578 Setup WARNING: Cbs StartSession, error = 0x80080005
2013-05-08 23:04:07:143 1064 578 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x80080005
2013-05-08 23:04:07:143 1064 578 Setup FATAL: SelfUpdate check failed, err = 0x80080005
2013-05-08 23:04:07:143 1064 578 Agent * WARNING: Skipping scan, self-update check returned 0x80080005
2013-05-08 23:04:07:158 1064 578 Agent * WARNING: Exit code = 0x80080005
2013-05-08 23:04:07:158 1064 578 Agent *********
2013-05-08 23:04:07:158 1064 578 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-05-08 23:04:07:158 1064 578 Agent *************
2013-05-08 23:04:07:158 1064 578 Agent WARNING: WU client failed Searching for update with error 0x80080005
2013-05-08 23:04:07:158 1064 b08 AU >>## RESUMED ## AU: Search for updates [CallId = {4A166FA0-89F1-4E94-8DD7-70DE51779D36}]
2013-05-08 23:04:07:158 1064 b08 AU # WARNING: Search callback failed, result = 0x80080005
2013-05-08 23:04:07:158 1064 b08 AU # WARNING: Failed to find updates with error code 80080005
2013-05-08 23:04:07:158 1064 b08 AU #########
2013-05-08 23:04:07:158 1064 b08 AU ## END ## AU: Search for updates [CallId = {4A166FA0-89F1-4E94-8DD7-70DE51779D36}]
2013-05-08 23:04:07:158 1064 b08 AU #############
2013-05-08 23:04:07:158 1064 b08 AU Successfully wrote event for AU health state:0
2013-05-08 23:04:07:174 1064 b08 AU AU setting next detection timeout to 2013-05-09 03:04:07
2013-05-08 23:04:07:174 1064 b08 AU Successfully wrote event for AU health state:0
2013-05-08 23:04:07:174 1064 b08 AU Successfully wrote event for AU health state:0
2013-05-08 23:04:07:221 1064 578 Report CWERReporter finishing event handling. (00000000)
2013-05-08 23:04:12:166 1064 578 Report REPORT EVENT: {01A7654B-D422-462C-81F8-94954C66BE94} 2013-05-08 23:04:07:143+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
2013-05-08 23:04:12:275 1064 578 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-05-08 23:04:12:275 1064 578 Report WER Report sent: 7.6.7600.256 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-05-08 23:04:12:275 1064 578 Report CWERReporter finishing event handling. (00000000)

Malware - 3 times > clear
spybot - clear
AV - 2 trojans removed
various fixes attempted and update shows no history
had to reinstall av which took hours to do

 

[goombawaho]

Try this thread and start where it says "Rename the Windows Update Softwaredistribution folder"

http://social.technet.microsoft.com.../thread/8d4ebdf4-9f69-4505-a7e2-0f2e1c6debb8/

 

[meninblack]

SFC scan also returns a Windows Resource Protection warning and that the repair service could not be started.

 

[goombawaho]

Check your date, time and timezone just for fun.

Try this - maybe it will fix both.

http://www.winhelponline.com/blog/f...the-repair-service-when-running-sfc-in-vista/

If not, Linney has some good suggestions and then my final thought might be a System Restore back to a time before the rootkit issue.

 

[meninblack]

System Restore does not work and the system readiness tool just sits there when it states it is installing the update for 2/3 hours without doing anything.

 

[goombawaho]

Then you'd better consider Linney's suggestion of a Windows 7 - Repair Install. Your system is pretty hosed up. OR a full reload is always 1000% successful if hardware is functional.

 

[meninblack]

Looks like it!
Im actually trying to repair for a friend.
Strange that apart from the windows update being shot, it works!
Not all of the wu dll's would register either.
Thanks all