check under My Computer>Properties on the remote tab.. make sure that remote desktop is ticked and also make sure that the windows firewall that is installed with sp1 in disabled under Control Panel>Security Centre and select firewall.
there is a patch that you have to install after installing sp1 for windows 2003 server and have exchange 2003 running
the KB number would have been in the message that you received regarding version of windows compability. if not install SP1 for exchange..
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