Hi Folks,
I have some users on Vista that are getting an error in Windows Photo Gallery when opening pictures.
"Photo Gallery can't open this picture or video. The file appears to be damaged or corrupted"
These pictures are deffinately not corrupt. They get the same error if opening from a network share, local hard drive, E-mail attachment (It will work if I preview within outlook 2007 though). Even directly from a camera.
This is only affecting our Vista users. (At them moment anyway)
I have been unable to find a definate fix looking through the www.
The pictures are visible in thumbnails and are visible on the top right hand side of the photo gallery when getting the error. They also open in other programs and on other OS's. When clicking the next button it will display the image properly for a breif second before saying its corrupted/damaged.
If anybody has any ideas or have experienced this before then your help would be greatly appreciated.
Many Thanks,
AR
IT Support
Comptia A+
Comptia Network +
I have some users on Vista that are getting an error in Windows Photo Gallery when opening pictures.
"Photo Gallery can't open this picture or video. The file appears to be damaged or corrupted"
These pictures are deffinately not corrupt. They get the same error if opening from a network share, local hard drive, E-mail attachment (It will work if I preview within outlook 2007 though). Even directly from a camera.
This is only affecting our Vista users. (At them moment anyway)
I have been unable to find a definate fix looking through the www.
The pictures are visible in thumbnails and are visible on the top right hand side of the photo gallery when getting the error. They also open in other programs and on other OS's. When clicking the next button it will display the image properly for a breif second before saying its corrupted/damaged.
If anybody has any ideas or have experienced this before then your help would be greatly appreciated.
Many Thanks,
AR
IT Support
Comptia A+
Comptia Network +