Hi,
I wonder if any one can help me. A user opens the document through Windows explorer and it opens fine. But when she opens it through Word application itself, she looses the format and the fonts change. I have tried re-applying the service pack for office 97. Also removed the normal.dot templates (just in-case) and scanned for viruses on her pc.
I'm having no joy and given up on Microsoft Knowledge base!!
Any help or ideas would be greatly appreciated.
Many Thanks
I wonder if any one can help me. A user opens the document through Windows explorer and it opens fine. But when she opens it through Word application itself, she looses the format and the fonts change. I have tried re-applying the service pack for office 97. Also removed the normal.dot templates (just in-case) and scanned for viruses on her pc.
I'm having no joy and given up on Microsoft Knowledge base!!
Any help or ideas would be greatly appreciated.
Many Thanks