Windows Logo Key acting as if stuck down 1

[KingArthur]

I have a problem with one our PC’s.

A particular user will call me and explain how when she is typing, other windows boxes start to pop up. The symptoms would suggest that the Windows Logo key is stuck down and as she presses the letter 'F' the 'Find' dialog window appears and the same goes for any other program associated with the Logo Key shortcuts.

My first reaction was that the keyboard was faulty so I changed it. Still happened!

We gave her a new PC (not just to cure this problem) and it still happens.

I can only assume that at some point during the day, she is pressing some combination of keys that is switching on a ‘sticky key’ feature (accessibility features are not installed) and once the problem starts the only way I have found to stop it is a cold boot.

This problem has occurred occasionally on other pc's around the building but this one user seems to be able to invoke it at least once or twice a day and neither she nor I have any idea what's causing it

Any help would be greatly appreciated

TIA

Martin Chipperfield

 

[BeenThereDoneThat]

KingAtrhur:

Install a simple keylogger program. There are several free ones returned with a Google search. Then when this starts again you can view the log file and perhaps determine the keystroke combination in question.

 

[KingArthur]

Thanks! Good idea I'll give it a go and see what shows up

 

[aldiboronti]

If all else fails, use Winkey Killer to disable the Windows key until you can track the problem down.

http://www.majorgeeks.com/article.php?sid=304