Windows Explorer !!!!!!!!!!! HELP !!!!

[Vern109]

Hello
I am wondering if someone out there can help me with Windows XP Coorperate...my windows explorer(not internet explorer, shuts down when I try to delete any files! Is there a fix for this ? I can anthing else but delete files or folders !!!!
Cheers
Vern109

 

[mattjurado]

Have you updated your antivirus and scanned? Also do a spyware scan.

Matt J.

 

[Vern109]

I have scanned this for viruses 3 times and nothing came up,I also had to fix other problems along with this using scandisk & checkdisk utilities it did not fix this any more suggestions?

 

[gpalmer711]

Download Hijack This from

http://www.tomcoyote.org/hjt

and create a start-up log from the config section. Post the log here and we will be able to make sure nothing nasty is running.

Once we have ruled this out we can start looking at other avenues.

Greg Palmer

----------------------------------------
Any feed back is appreciated.

 

[bcastner]

Control Panel, Administrative Tools, Event Viewer. Please post the event error in detail from the log files.

For example, this error is common if you have Clean Sweep installed.

 

[Vern109]

Thanks for the tips and I will post the error in detail to help and give info on what it could be Thanks trying right now

 

[Vern109]

This what event viewer posted


Windows Operating System
ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version %4, fault address 0x%5.

 

[gpalmer711]

Go to

http://www.microsoft.com/technet/tr.../prodtechnol/winxppro/support/EE_winxppro.asp

and enter Application as the source and 1000 as the event ID. It discusses your error, it also states that it is likely you also receive error id 1001 at the same time. If this is the case post the contents of error 1001 here.

Greg Palmer

----------------------------------------
Any feed back is appreciated.

 

[gpalmer711]

Sorry that source should be application error.

Greg Palmer

----------------------------------------
Any feed back is appreciated.

 

[bcastner]

I see a possible .dll issue.

Could you give more details on: "help me with Windows XP Coorperate", including whether you have Service Pack 1 or 1a installed?

 

[bcastner]

I good first step would be to do:

Start, Run, sfc /Scannow