Windows 95 hangs when printing

[EuanPirie]

This has been bugging me! When the laptop in question (Dell Latitude) is asked to print (Canon bj-10ex) (from any application) it brings up the printer settings box. When you then go OK, it hangs straight away.<br>
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I have checked the IRQ, they look fine with no conflicts. I have checked the hard drive space, which is fine (no spooling errors), I have removed and re-installed the printer. <br>
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Can anybody help cure my insanity!??!

 

[Dreamboat]

Probably more like a temporary (spool) file sitting on your hard drive interfering.<br>
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Have you deleted all *.tmp and ~*.* files from your entire hard drive? If not, close all applications and do so. Maybe even clean out your C:\windows\temp folder while you're at it. Run a scandisk and reboot. Try printing again.

 

[Technician]

Does anything else plug into the Parallel port?<br>
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Eg. Zip drive, scanner?<br>
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Also was any device other than your Canon printer ever installed to use the parallel port?<br>
<br>
Gordon

 

[EuanPirie]

Nothing else is plugged into it, I think it was once set set up for a HP Deskjet printer, but that's your lot.<br>
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I'll try the file removal thing today and let you know how that goes.

 

[Technician]

HP Deskjet printers used to or probably still does come with Printer Status software. I have found this status software may be conflicting use of the parallel port.<br>
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Also you should try changing your parallel port mode from ECP to anything else (EPP, Standard, Compatible, SPP).<br>
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ECP uses DMA3 and may be causing your problems. You will need to go into the CMOS settings for this.<br>
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You may need to delete the ECP parallel port in device manager and have windows redetect the new port.<br>
<br>
Gordon

 

[EuanPirie]

Deleted all the temp files, laptop now works, and my support status is back again.<br>
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Thanks to all for your help and suggestions. <br>
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Dreamboat - you can now smile smugly to yourself.