Windows 7 Will Not Connect to Nortel WSS 2360 WiFi

[Ensomis]

I have a Nortel WSS 2360 managing 5 2330A access points. We have many Windows XP, Mac, Linux, iPhone, and other devices connecting to the WiFi just fine. I cannot get Windows 7 Laptops (Lenovo, Intel WiFi Adapter) to connect to the WiFi. I believe we also had this issue with a Vista Laptop, but we never deployed Vista, so it never mattered. Am I missing a setting / is there a bad setting in our configuration that is giving Windows 7 grief? Any help would be appreciated.

Kevin

Sanitized Configuration:

# Configuration nvgen'd at 2010-1-29 11:41:41
# Image 4.1.11.0
# Model 2360

set ip route 192.168.y.0 255.255.255.0 192.168.y.244 1
set ip route default 192.168.x.1 1
set system name Company2360
set system ip-address 192.168.x.208
set system countrycode US
set service-profile data-wep ssid-name Subspace
set service-profile data-wep wpa-ie enable
set service-profile data-wep auth-psk enable
set service-profile data-wep auth-fallthru last-resort
set service-profile data-wep psk-raw <REMOVED>
set service-profile data-wep auth-dot1x disable
set service-profile data-wep attr vlan-name default
set enablepass password <REMOVED>
set authentication last-resort ssid Subspace local
set authentication console * local
set user admin password encrypted <REMOVED>
set user last-resort-SubspaceSP attr vlan-name default
set user Company password encrypted <REMOVED>
set radio-profile default service-profile data-wep
set radio-profile default auto-tune channel-config disable
set radio-profile default active-scan disable
set radio-profile default wmm disable
set radio-profile qt-rp auto-tune power-config enable
set dap auto mode enable
set dap auto radiotype 11g
set dap auto radio 2 mode disable
set dap 10 serial-id <BUBBLES> model 2330A
set dap 10 radio 1 mode enable
set dap 11 serial-id <BUBBLES> model 2330A
set dap 11 radio 1 mode enable
set dap 12 serial-id <BUBBLES> model 2330A
set dap 12 radio 1 mode enable
set dap 13 serial-id <BUBBLES> model 2330A
set dap 13 radio 1 mode enable
set port type ap 1 model 2330A poe enable
set ap 1 name BuildingA
set ap 1 radio 1 mode enable
set ip https server enable
set ip telnet server enable
set port poe 1 enable
set port poe 5 enable
set vlan 1 port 2
set vlan 1 port 3
set vlan 1 port 4
set vlan 1 port 5
set vlan 1 port 8
set vlan 1 port 6
set vlan 1 port 7
set spantree enable port 2 1
set spantree enable port 3 1
set spantree enable port 4 1
set spantree enable port 5 1
set spantree enable port 8 1
set spantree enable port 6 1
set spantree enable port 7 1
set interface 1 ip 192.168.x.208 255.255.255.0

 

[biv343]

I would upgrade the code on the WSS before going much farther. 4.1 is insanely old. I have Windows 7 on my device and have had no issues with 6.0 or 7.0 code revs.

 

[Ensomis]

Unfortunately, upgrading is not really an option. The vendor who sold us the Nortel Equipment is no longer in business. The only other local vendor for Nortel equipment (ATT) cannot even tell us how much it would cost to get support contracts. I tried with ATT for over a year on our BCM to get them to give us pricing for support / upgrades.

 

[Ensomis]

If someone could point me to a national Nortel distributor (other than AT&T), or an online distributor that will actually be able to provide me pricing for support and / or updates, I will gladly get the updates for the WSS.

 

[OmegaVTX]

You can try NRS (Network Resource Solutions)

http://www.nrssolutions.com

As for Tom Tormey, he has helped us out a lot.
801.705.8999