I have a amall network at my job, about 20 ppl. I have a few printers setup but one keeps giving me problems. I have a HP laserjet 4200 which is networked, all users print to it fine but one user keps having problms. Whenever she tryes to print, it comes out real small. Picture a standard 8x11 paper but only 2 thirds get used. In other words it prints the whole page but so small it does not use thw whole sheet of paper when it should. I have reinstalled the drivers but same result. The users system is w2k pro and i have tryed everything but with no success. Please any help is greatly apreciate it!
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Windows 2000 printing problems!
- Thread starter Athila
- Start date
IslandCustom
IS-IT--Management
Since everyone else is printing perfectly, the printer can be eliminated as the culprit. When you reinstalled the driver, did you actually replace the driver or did you keep the existing driver? Have you checked all the printer property settings? And finally, is the problem with everything, or just a particular program? If it's a wordprocessing program, make sure the default page definition hasn't been changed to some oddball size.
- Thread starter
- #3
Clean them before trying to update to a new driver:
Also, check that the appropriate print monitor has not been overwritten or changed:
The driver for the local port monitor (Localspl.dll) may have been replaced by a third-party local port monitor. This print monitor may have been designed for previous versions of Windows and installed as part of a printer driver for your device.
To resolve this issue:
Start Registry Editor (Regedt32.exe).
Locate the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port
Modify the Driver string value by double-clicking it, or by clicking it and then clicking String on the Edit menu. Change the string value to localspl.dll.
Click OK, and then quit Registry Editor.
Stop and restart the Spooler service:
net stop spooler
net start spooler
Also, check that the appropriate print monitor has not been overwritten or changed:
The driver for the local port monitor (Localspl.dll) may have been replaced by a third-party local port monitor. This print monitor may have been designed for previous versions of Windows and installed as part of a printer driver for your device.
To resolve this issue:
Start Registry Editor (Regedt32.exe).
Locate the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port
Modify the Driver string value by double-clicking it, or by clicking it and then clicking String on the Edit menu. Change the string value to localspl.dll.
Click OK, and then quit Registry Editor.
Stop and restart the Spooler service:
net stop spooler
net start spooler
- Status
Similar threads