Hello All!
I installed JAVA on the machine and then managed to install Element Manager on the machine after waiting for a long delay before the install selection screen presented itself. Java is version 8 update 201. I then went into the security settings and allowed for both http & https from the BCM to be allowed access. This allows the Element Manager to open but each time I select the BCM, it says it cannot determine the type of unit and will not access the BCM? I know that in the steps to install the Element Manager there was some reference to not finding something and that step may have been skipped. In going through the system I looked to see where the program was so that I could uninstall and re-install it but it doesn't even show up in either an AVAYA or a NORTEL folder?
Suggestions?
I installed JAVA on the machine and then managed to install Element Manager on the machine after waiting for a long delay before the install selection screen presented itself. Java is version 8 update 201. I then went into the security settings and allowed for both http & https from the BCM to be allowed access. This allows the Element Manager to open but each time I select the BCM, it says it cannot determine the type of unit and will not access the BCM? I know that in the steps to install the Element Manager there was some reference to not finding something and that step may have been skipped. In going through the system I looked to see where the program was so that I could uninstall and re-install it but it doesn't even show up in either an AVAYA or a NORTEL folder?
Suggestions?