Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Window 2008 and VoicemailPro Web Voicemail

Status
Not open for further replies.

Daudet

Vendor
May 29, 2006
49
CA
Hi everyone, i have an issue with Window 2008 server 64bit
Some documents says that nothing is compatible with W2008 some other it is partly.
I already have a customer with VMPRO, CCR, Contact Store all on Win2008 and it works.

Now i am trying to implement Web Voicemail and during installation on WIN 2008 server and in the Custom choice where you select language, VMPro Full, VMpro client, Web Voicemail or Web Campaigns, the last 2 are not visible.

I did a sample run test on my desktop WIN XP and a Win 2003 server and i see them, but on Win 2008 server niet.

I am trying to find a documents on Avaya site and cant find any regarding compatibility with different operating system.

Could it be because i am running Win 2008 server in 64 bits mode?



Daniel Audet
Avaya Application Specialist
MTS Allstream
Montreal, Quebec, Canada
 
Maybe this is the solution:

2.2.2 Web Campaigns Installation
The web campaigns component of Voicemail Pro requires IIS to be installed and running on the server PC.
1.Check that IIS is installed and running on the server PC.
· Windows 2008 Server IIS does not support legacy IIS applications such as Campaigns by default. This is
rectified by reinstalling IIS from the Windows installation disk and selecting Legacy IIS support during the
installation.
2.Check that the server PC can be browsed from other PC's on the customer network.
3.If the Voicemail Pro server software has not yet been installed:
· Run the Voicemail Pro software installation and select Voicemail Pro (Full).
· Select either Typical or Custom. If Custom is selected, ensure that Voicemail Pro Campaigns Web is
selected in the list of components.
4.If the Voicemail Pro server software is already installed:
· Modify the installed components and ensure that Voicemail Pro Campaigns Web is selected in the list of
components.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
Will try that to reinstall IIS


but right now

When Modifying the installed components the Voicemail Pro Campaigns Web and VoiceEmail is not in the list of
components.
Look at these 2 Pic below


Daniel Audet
Avaya Application Specialist
MTS Allstream
Montreal, Quebec, Canada
 
It won't be there if there is no IIS so i guess this does the same.
Deinstall vmpro and do the above.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
Just reinstalled IIS and now i can see Voicemail Pro Campaigns Web and VoiceEmail in the list

Thanks every one for your inputs.



Daniel Audet
Avaya Application Specialist
MTS Allstream
Montreal, Quebec, Canada
 
Daudet,

I am about to install VMPro, CCR, and Contact Store on the same windows 2008 server as well. I have 2 questions.

1. How much Ram does your server have?
2. How did you make each application accessible through the network? What I mean is did you put them on different ports?

Thanks for any help.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top