Problem started after I installed AOL 7.0. Even after completely removing AOL the problem persists. While I can login to either of my two ISPs and I can PING an IP address directly, I get an unknown host error when attempting to PING by domain name in a DOS box and a DNS error when pulling up a web site by domain name. I completely removed the Dial-up Networking function (Add/Remove Programs, Windows Communication options) and then reinstalled it. I reinstalled TCP/IP and Dial-up within Control Panel Network. Still the same -- cannot resolve domain names. AT&T had me hard code their DNS IP within the Dial-Up Icon TCP/IP settings but it seems to not take. I tried to get an update for Microsoft's Dial Up Network (MSDUN13.exe) but it told me to use the Add/Remove Program function. I even reran the complete Win98SE install and still no go. Could I have screwed up my WinSock or some other TCP/IP related function so that it does not use an external DNS to resolve domain names? HELP!
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Win98SE Unable to Resolve Domain Names 4
- Thread starter mbillian
- Start date
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1
- #2
paltask14c
IS-IT--Management
This should be a simple problem. Try re-installing the following files. Go to START>RUN and type in SFC and click ok. Choose the bottom option, then in the blank, type in one of the 3 following files (you're going to have to do this for all 3)
winsock.dll
wsock32.dll
rasapi32.dll
then click start. The "restore from" location will be your windows 98 cd, or where you have your cab files stored. the save in location should already be filled in correctly. Press next, and follow the screens, agree to whatever it asks. Repeat the precedure for all the files.
winsock.dll
wsock32.dll
rasapi32.dll
then click start. The "restore from" location will be your windows 98 cd, or where you have your cab files stored. the save in location should already be filled in correctly. Press next, and follow the screens, agree to whatever it asks. Repeat the precedure for all the files.
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- Thread starter
- #3
Have you seen this? Someone sent it to me today...
<<<<<<<<<<
NON-DISPLAY OF WEB PAGES IN INTERNET EXPLORER
This document describes a method to correct a computer system that has lost the ability to resolve domain names on the Internet. The problem is manifested when the Internet browser is started and you are unable to display Internet websites. The page defaults to the "The page cannot be displayed" display with the following result displayed at the bottom of the page:
res://C:\windows\system\shdoclc.dll\dnserror.htm
Microsoft has stated that this problem occurs when the dial-up networking entries in the registry get corrupted. The cause of the corruption has not been identified, but it can occur after various actions that have affected Dial-Up Networking. Adding a new network adapter or TCP/IP protocol, or upgrading from one level of operating system to another (e.g. Windows 95 to Windows 98) are situations that could cause this problem.
The 'fix' for this situation requires unloading Dial-Up Networking from the computer. Deleting registry entries related to Dial-Up Networking. Finally re-installing Dial-Up Networking to restore the correct registry information.
1. To begin, remove Dial-Up Networking as follows:
Click Start / Settings / Control Panel / Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details' button. Uncheck the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.
2. After the computer reboots, modify the registry as follows:
Click Start / Run, type in the word regedit, then click OK.
When the registry opens, on the toolbar, select 'Registry', then select 'Export Registry File.'. Save the entire file (Export Range= 'All') to a suitable location (the Desktop is fine). This action backs up the registry into a file that can be restored in case
something goes wrong during this procedure. You can import this registry file back if necessary.
CAUTION: MODIFYING THE REGISTRY CAN CAUSE YOUR COMPUTER TO BECOME INOPERABLE. BE CAREFUL.
Perform the following sequence of steps; click 'YES', if asked, when deleting:
· Click + on HKEY_LOCAL_MACHINE,
· Click + on 'System' below that,
· Click + on 'CurrentControlSet' below that,
· Click + on 'Services' below that,
· Highlight the 'Winsock' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete',
· Locate the 'VxD' folder above where the Winsock folders were (still inside 'Services'),
· Click + on 'VxD',
· Highlight the 'AFVXD' folder below, right click the mouse, then select 'Delete',
· Highlight the 'DHCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'MSTCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete'.
Exit the registry editor.
3. Re-install Dial-Up Networking as follows:
Click Start / Settings / Control Panel / Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details.' button. Check the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.
Start the Internet browser and display a web page. Everything should work normally.
<<<<<<<<<<
NON-DISPLAY OF WEB PAGES IN INTERNET EXPLORER
This document describes a method to correct a computer system that has lost the ability to resolve domain names on the Internet. The problem is manifested when the Internet browser is started and you are unable to display Internet websites. The page defaults to the "The page cannot be displayed" display with the following result displayed at the bottom of the page:
res://C:\windows\system\shdoclc.dll\dnserror.htm
Microsoft has stated that this problem occurs when the dial-up networking entries in the registry get corrupted. The cause of the corruption has not been identified, but it can occur after various actions that have affected Dial-Up Networking. Adding a new network adapter or TCP/IP protocol, or upgrading from one level of operating system to another (e.g. Windows 95 to Windows 98) are situations that could cause this problem.
The 'fix' for this situation requires unloading Dial-Up Networking from the computer. Deleting registry entries related to Dial-Up Networking. Finally re-installing Dial-Up Networking to restore the correct registry information.
1. To begin, remove Dial-Up Networking as follows:
Click Start / Settings / Control Panel / Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details' button. Uncheck the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.
2. After the computer reboots, modify the registry as follows:
Click Start / Run, type in the word regedit, then click OK.
When the registry opens, on the toolbar, select 'Registry', then select 'Export Registry File.'. Save the entire file (Export Range= 'All') to a suitable location (the Desktop is fine). This action backs up the registry into a file that can be restored in case
something goes wrong during this procedure. You can import this registry file back if necessary.
CAUTION: MODIFYING THE REGISTRY CAN CAUSE YOUR COMPUTER TO BECOME INOPERABLE. BE CAREFUL.
Perform the following sequence of steps; click 'YES', if asked, when deleting:
· Click + on HKEY_LOCAL_MACHINE,
· Click + on 'System' below that,
· Click + on 'CurrentControlSet' below that,
· Click + on 'Services' below that,
· Highlight the 'Winsock' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete',
· Locate the 'VxD' folder above where the Winsock folders were (still inside 'Services'),
· Click + on 'VxD',
· Highlight the 'AFVXD' folder below, right click the mouse, then select 'Delete',
· Highlight the 'DHCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'MSTCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete'.
Exit the registry editor.
3. Re-install Dial-Up Networking as follows:
Click Start / Settings / Control Panel / Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details.' button. Check the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.
Start the Internet browser and display a web page. Everything should work normally.
paltask14c
IS-IT--Management
The actions listed above are simply another way of doing what I suggested. Either way is just as effective, although the method posted by mbillian can delete all dial up connections from dialup networking. As always, there's more than one way to skin a cat. hope everything is working for you.
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Had a similar problem and same "error message". Culprit: Spyware "New.Net" driver
The past several days, my son was unable to browse the internet HOWEVER, he was able to connect to the "BattleNet" server to play. Everytime, he tried to go elsewhere, this message would come up above:
res://c:\windows\system\shoclc.dll/dnserror.htm-Microsoft Internet Explorer
He had some problems beginning earlier this year. So my son typed in a search for any program files downloaded in February/March 2002. Some extra Gator files were found and "New.Net" files showed up as being created then.
Then went back into his AD-Aware to carefully delete some hotbar files (Hotbar taken out some time ago) and deleted all the Gator files. After deleting some New.Net files.....a message came
back saying his WinSock 2 was reinitiated (!)
He found the New.Net[b/] folder in his Program Files and used the uninstaller found there. BUT a newdotnet.dll could not be deleted through the AD-Aware until he went in manually....took it out and placed into the seperate folder he made for the "New.Net readme.txt"/ uninstaller on his desktop. Then he was able to delete this driver through his AD-Aware.
Last year, players of the PC Games, RUNE and UT, were having MP Server crashing problems caused by a spyware driver from NewDotNet. I am wondering if they just changed the name and put a "." where "dot" used to be written for the file. However the place is called Totka.com
This place sells "domain names". If this is not the same people, I would be surprised.If you find the "new.net" or a driver with "newdotnet" listed in either your "AD-Aware" or "Spybot" and in your Programs Files.....you know where to go to complain.
The past several days, my son was unable to browse the internet HOWEVER, he was able to connect to the "BattleNet" server to play. Everytime, he tried to go elsewhere, this message would come up above:
res://c:\windows\system\shoclc.dll/dnserror.htm-Microsoft Internet Explorer
He had some problems beginning earlier this year. So my son typed in a search for any program files downloaded in February/March 2002. Some extra Gator files were found and "New.Net" files showed up as being created then.
Then went back into his AD-Aware to carefully delete some hotbar files (Hotbar taken out some time ago) and deleted all the Gator files. After deleting some New.Net files.....a message came
back saying his WinSock 2 was reinitiated (!)
He found the New.Net[b/] folder in his Program Files and used the uninstaller found there. BUT a newdotnet.dll could not be deleted through the AD-Aware until he went in manually....took it out and placed into the seperate folder he made for the "New.Net readme.txt"/ uninstaller on his desktop. Then he was able to delete this driver through his AD-Aware.
Last year, players of the PC Games, RUNE and UT, were having MP Server crashing problems caused by a spyware driver from NewDotNet. I am wondering if they just changed the name and put a "." where "dot" used to be written for the file. However the place is called Totka.com
This place sells "domain names". If this is not the same people, I would be surprised.If you find the "new.net" or a driver with "newdotnet" listed in either your "AD-Aware" or "Spybot" and in your Programs Files.....you know where to go to complain.
mbillion's lengthy but totally accurate suggestion for the registry edit exactly solved the problem I was haveing on a client PC - AdAware had 171 hits with about eight programs - many mention in other posts here. I had reloaded IE5.5 and could ping myself, other local PCs but not reach the Internet. Applied solution and voila! - we're back on!
One caution; I rebooted between the regedit and the reinstallation of Dial-Up-Networking - big mistake: do it JUST like he says.
...Bwelkin
One caution; I rebooted between the regedit and the reinstallation of Dial-Up-Networking - big mistake: do it JUST like he says.
...Bwelkin
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