Win 98SE HANGS on restart, but NOT shutdown. 1

[fitchma]

Hello,

I can't see any IRQ conflicts being the issue. I've checked, moved around and double checked as far as that's concerned. But Win 98SE consistantly hangs on the Shutdown splash screen when I try to restart my computer from the start menu. If I hold down the shift key to restart windows only, then it hangs on the Windows is restarting your computer screen (or whatever it says--black screen with 'restarting' phrase at the top of the screen). When I simply shut down my computer from the start menu, it does not hang, and shut's down properly.

Any suggestions, files to look for or remove, etc. would be appreciated as I've exhausted my knowledge of this issue.

Thanks,
Mark

 

[goway]

Does it do this from safe mode?????(hang on restart).

 

[smitee]

fitchma,

http://www.auburn.wednet.edu/info/misnomers.htm

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"Is there a difference between restarting a computer and rebooting a computer?
Yes, restarting a computer does not mean that you have to turn off the power, rebooting the computer does require a power off. The main difference is when the computer is rebooted it resets the memory. Just restarting does not always reset the memory."

Maybe try:

Courtesy of Mosaic1
Always unload DLL's

---------------------Begin---------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\AlwaysUnloadDll]
@="1"
---------------------End Cut-------------------------
or try Update from

http://www.microsoft.com/Windows98/downloads/contents/WUCritical/q273017/Default.asp

Read Me First

The Windows IDE Hard Drive Cache Package provides a workaround to a recently identified issue with computers that have the combination of Integrated Drive Electronics (IDE) hard disk drives with large caches and newer/faster processors. Computers with this combination may risk losing data if the hard disk shuts down before it can preserve the data in its cache.

Modern IDE hard drives typically store disk writes in a hardware cache (temporary memory) and write the data to the hard disk later. “Write caching” is a performance enhancement designed to increase overall write speeds.

During shutdown, data from the cache is written to the hard disk for storage until the computer is turned on again. During a typical shutdown process, any data written just before shutdown may still reside on the hard disk's hardware cache. Older processors typically execute the shutdown code slowly enough that the hard disk's cache flushed the written data to the physical media before the machine lost power. As processors have increased in speed, the shutdown time has decreased to the point that data may still be in the hardware cache when a computer is turned off, and that data may be lost. This increased processor time, coupled with the fact that hard drive caches have increased in size further increase the chance of data loss.

This is not a problem that is specific to Windows, or any given operating system, for that matter. Nor is it specific to any one brand of processor or hardware -- it is an industry-wide issue that affects a variety of vendors. The good news for Windows 98, Second Edition (SE) and Windows Millennium Edition (Windows Me) customers is that Microsoft offers this update until the industry can address the issue. At this point, Windows 2000 is not affected by this issue, and does not require the update.

This update introduces a slight delay in the shutdown process. The delay of two seconds allows the hard drive's onboard cache to write any data to the hard drive.

Note Because the Windows IDE Hard Drive Cache Package updates your system files and requires you to restart your computer after installation, please save and close all open documents and close all programs before installing the update.

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or

APM.......try disabling in Windows and repeat RESTART
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or

Check the last line in the Bootlog.prv file to see if it is one of these items:

Terminate=Query Drivers: This is a Memory Manager problem. Your computer might have defective memory chips or damaged files. You might need to reinstall Windows.
Terminate=Reset Display: Try installing an updated video adapter driver.
Terminate=RIT: There may be timer-related problems with the sound card or an older mouse driver. Try installing updated drivers for these devices.
Terminate=Win32: A program is not shutting down properly. Try quitting all programs before you shut down Windows.
-----------------------------------------------------------
or

If the computer freezes frequently, (while restarting)* try rebuilding the desktop: hold down the Command and Option keys while (re)starting the computer, and say OK when it asks you if you want to rebuild the desktop.

http://www.wellesley.edu/Computing/helpdesk/troubleshooting.html

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Good Luck

Smitee

 

[fitchma]

I was looking back over the answers to this age old question. By the way, I figured out that my Windows 98SE only hangs on restart when my TV Tuner Card from Pinnacle Systems is installed. Of course, Pinnacle Systems has the WORST technical support ever, so I will never get a driver fix or patch or whatever. They have really lame answers that are typically wrong. I'm sure that a brainy programmer could fix it with a registry fix or something like that, but I'm too nervous to try and write my own registry edit's.

Sorry I haven't addressed this point in the past year that this thread has been posted. What can I say, been busy livin'.

Thanks all,
fitchma