bsquared18
Technical User
Hello,
I have an HP Pavilion g7-2233cl Laptop running Windows 8. I bought it new (refurbished) about a year and a half ago.
Until recently, I’ve had no problem connecting to the Internet via Wi-Fi. But recently, although everything says I’m connected to our home Wi-Fi and things are working swimmingly, I cannot access anything on the Internet. I get messages like “Unable to connect” or “Cannot show this page.”
We have other computers on the same Wi-Fi, and none of them is having a problem.
I’ve tried several remedies based on tips I’ve seen on the Internet (using a different computer, of course). For example, I:
Deleted all the temp files.
Flushed a bunch of stuff using the Admin. Command Prompt:
ipconfig /flushdns
nbtstat –R
nbtstat –RR
netsh int ip reset c:\resetlog.txt
netsh winsock reset
Disabled Webroot.
Connected to the router via an Ethernet cable.
Tried System Restore to about a month earlier.
Any suggestions?
Bill
I have an HP Pavilion g7-2233cl Laptop running Windows 8. I bought it new (refurbished) about a year and a half ago.
Until recently, I’ve had no problem connecting to the Internet via Wi-Fi. But recently, although everything says I’m connected to our home Wi-Fi and things are working swimmingly, I cannot access anything on the Internet. I get messages like “Unable to connect” or “Cannot show this page.”
We have other computers on the same Wi-Fi, and none of them is having a problem.
I’ve tried several remedies based on tips I’ve seen on the Internet (using a different computer, of course). For example, I:
Deleted all the temp files.
Flushed a bunch of stuff using the Admin. Command Prompt:
ipconfig /flushdns
nbtstat –R
nbtstat –RR
netsh int ip reset c:\resetlog.txt
netsh winsock reset
Disabled Webroot.
Connected to the router via an Ethernet cable.
Tried System Restore to about a month earlier.
Any suggestions?
Bill