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Why won't the buttons work? IP H.323 on dbc425

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slash50

slash50

Technical User
Nov 2, 2005
288
GB
I'm having a massive problem with the buttons on a 4425 handset.

The programmed buttons for Call Pickup and Message Waiting do not appear to be working.

How do they communicate with the ESU (TSE ver 3.2 sp2)? Which ports do they use?

I am struggling here and have an increasingly disappointed customer.

Any help greatly appreciated. :)
 
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If you browse to the phone, is it setup as per the labels?
 
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