Why do I want Enterprise Manager?

[kwbMitel]

My customer is currently upgrading their cluster of 6 MCD Servers to 4.2 (or higher)

They have been big users of OPSman for 7 years and now have to be completely retrained.

They want to virtualize Eman and OPS.

Before I make a recommendation. I need to understand what Eman gives them in this day and age. With release 5.0 we now have Scheduled backups so the last value of OPS is gone. Eman gives us inventory control (customer does not care) Eman gives us 1 login access to each system. Whoop-de-do. What else does this program do except take up valuable resource space.

Yes I'm jaded, and I will continue to be until Mitel gives us an easy way to move sets across a cluster.

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What's most important is that you realise ... There is no spoon.

 

[MitelInMyBlood]

We've been limping along on an older version of EM simply for the automated datasaves and time synch and alarm reporting for a scattering of 2K iron across the enterprise. I thought with forms synch that OPS was history and the only reason we ever bought EM in the first place was we were forced to in order to have Ops. Since OPS is gone what possible (business justifiable) reason could there be have EM?

We virtualized Eman/Ops a few years ago and it was the worst decision we ever made. Of course that was the early days of Mitel supporting EM in a virtual environment, but the transition was nightmarish because EMan was synched with the MAC address of the original (physical) NIC & we had to have AMC regenerate the license to migrate to VM. Post-migration the application began causing the VM to lock up & require frequent restarting about every 2~3 weeks. We finally enabled a weekly autoboot schedule.

It's done a decent job of keeping systems backed up and alarm paging over the years, but even if we weren't in the midst of transitioning the whole enterprise to a competitor, the new MCD loads seem to make it a redundant investment ***UNLESS*** you're in the business of performing remote support for multiple customers. Just my 2¢

Original MUG/NAMU Charter Member