why can't save "ch route" 1

[tissot1853]

when i command "change route 1 or change route 2" any way, i login again, as-is

frl is 0, can't change!

why?
thanks

qiavaya^gmail^com
s8700/s8500/s8400/definity/ip-office

 

[nohuhu]

tissot1853,

what software version are you running? it was a known problem in cm 2.2.0 if i remember correctly, you can cure it by upgrading to the latest cm2 software load.

 

[tissot1853]

hi dwalin,

yes, cm2 definity system, i know how to upgrade s8700. but how to upgrade definity??

thanks

qiavaya^gmail^com
s8700/s8500/s8400/definity/ip-office

 

[nohuhu]

tissot1853,

it depends on the definity platform, but essentially both csi and si require the same procedure: save translations on the translation (white) flash card, remove it, insert a new software (orange) flash card, issue 'upgrade software' command, wait for the system to copy new software load to the processor circuit pack and then reboot it and insert back the translation (white) flash card.
you can read the whole detail here.

 

[tissot1853]

yes, and where could i get orange flash card? could i download from support.avaya.com

qiavaya^gmail^com
s8700/s8500/s8400/definity/ip-office

 

[nohuhu]

tissot1853,

no you can't download it. you should buy it.

 

[tissot1853]

but, this is a bug for definity cm2.2, right?

dwalin,thank you for your help!

qiavaya^gmail^com
s8700/s8500/s8400/definity/ip-office

 

[nohuhu]

tissot1853,

yes, as far as i can remember, it was a bug in cm 2.2.0. again, as i remember, it was fixed in 2.2.1. but it's a very widely known bug, we had many issues with it at that time.

 

[Toni269]

Check the Avaya Product Correction Notices - there may be a free upgrade/hot fix available:
[link]http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=154281[/url]