My system having 1 ISDN trunk with the access code 12345.
My system uses this ISDN trunk for incoming and outgoing calls.
The system also has been programmed to use NARS access code 9 in AC2, which means customer has to dial a 9 to seize a tone first before they make an outgoing local call. In the AC2 programming, it has been programmed such that when people dial 9, it will chose the ISDN trunk as an outgoing trunk.
Now, my customer is tring to use one PBX analog circuit (DID number) connect to his PC and try to dial to oversea modem. {Dialing sequence: 9-001-(Country code)-(area code)-(destination modem no.)}
But we failed to do so. Hence we use the access code instead. {Dialing sequence: 12345-001-(Country code)-(area code)-(destination modem no.)} And it went through.
And this really puzzle me and hope someone could help, thanks!
My system uses this ISDN trunk for incoming and outgoing calls.
The system also has been programmed to use NARS access code 9 in AC2, which means customer has to dial a 9 to seize a tone first before they make an outgoing local call. In the AC2 programming, it has been programmed such that when people dial 9, it will chose the ISDN trunk as an outgoing trunk.
Now, my customer is tring to use one PBX analog circuit (DID number) connect to his PC and try to dial to oversea modem. {Dialing sequence: 9-001-(Country code)-(area code)-(destination modem no.)}
But we failed to do so. Hence we use the access code instead. {Dialing sequence: 12345-001-(Country code)-(area code)-(destination modem no.)} And it went through.
And this really puzzle me and hope someone could help, thanks!