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Who knows how to troubleshoot MS Terminal Services

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laobancha

Technical User
Dec 23, 2001
25
TH
In case a user complain slow logon&logoff process of MS Terminal Services.

Does anyone know how to troubleshoot it ?
Any suggestion would be appreciated.

BA
 
its tricky, there are a number of things you have to list:
is it all users that complain or just one?
across a WAN or LAN?
how many frames are being moved?
how many bytes are being moved?
is there delay between the user and the server or somewhere else (is the application a multitiered application)?

tell me more, and i will try and help you. do an application analysis look at products and services section.
 
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