Which System Would You Choose?

[TheCardMan]

If you were to recommend a system for 10 stations, 6 Hunting POTS Lines, Voice Mail, Auto Attendant, what would you recommend. Looking for a system that can be simply installed and left alone. Reliability is very important.

My first thought is Partner ACS, but wanted to get opinions on other easy and reliable current installs. A system where you can install it and never have to go back to if necessary. No IP solutions.

Thx.

 

[Dexman]

I'd go with the Partner ACS myself.

I'd choose an R6 processor, a 308EC expansion module, a 5 module carrier and a Partner Voice Messaging card (large).

 

[phoneguy55]

I too vote for the partner ACS. I have seen some really old partners out there that haven't been touched since day one.

Do not buy the R7. It's a mess. Do yourself a favor and get the R6.

 

[skip555]

used to sell the partner , no flaky and to restrictive look at the nec dsx

http://www.necdsx.com/

great system , competitively priced does whatever tons more feature than the partner line

phones are really nice , far better than partner in my opion

the only partner we sell these days is adds to existing

 

[Johnthephoneguy]

Norstar platforms are tried and true as well, perfect for your scenario with the availability to expand later if needed.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[donb01]

I have always liked to use Panasonic for my small systems. They are inexpensive and quite adaptable. Buy the system with the voicemail option, and the programming manual and you're set to go. I have never had any problems with one of them in over 15 years.

 

[GHTROUT]

At 10 to 15 or so stations, I would buy the system that had the most instances of a logo in the business yellow pages - or otherwise, the system that the most vendors support.

It would probably be reliable, it could be supported by a lot of vendors, and there would be an abundance of spares and service stock in the area. And you'd never feel like you could have made a better choice.

~

http://www.GHTROUT.com/

 

[IPTnewbie]

GHTROUT which system is that?

 

[Lundah]

Unfortunately lately the most found logo in the yellow pages could quite possibly be Cisco...

 

[Toni269]

Check out the new Avaya one-X Quick Edition:

http://www.avaya.com/gcm/master-usa/en-us/products/offers/one-x_quick_edition.htm&View=ProdOverview

It's SIP based, (we will all be moving towards SIP in the future) quick setup, no centralized equipment to manage, and the phones all backup eachother so it has built-in business continuity. I'm hearing that it is inexpensive and has a lot of features.

 

[1043]

Until the One-X can handle an analog device I don't see it as an option for a small business.Also the auto attendant sux.If going Avaya go ACSR6, 308EC,Partner Messaging R7, 5 slot carrier,18D phones.

 

[TheCardMan]

thanks for all the opinions. well taken. I am leaning towards the Partner, I have put many of them in and they seem to be one of the favorites. I just can not afford and bugs or issues with some of the newer systems. Should I really stay away from R7? I have put 2 of them in and one was no problem and the other had to be replaced, but since then no problem. If you buy now will it have the new patch on it?

 

[1043]

Depends. All ACS R7's shipped FROM AVAYA after Nov 1 should have the 'J" patch. Make sure your vendor checks and/or upgrades it before it ships. If they can't do that for you, find one that will.

 

[GHTROUT]

In response to IPTnewbie (MIS) who posted on 17 Nov 06 at 8:12 the following words: "GHTROUT which system is that?"

Answer: "he system that has the most instances of a logo in the business yellow pages"

the point being - it is different in every city. A city with 40 Toshiba dealers and only one Panasonic dealer...I'd suggest the typical customer should lean towards Toshiba.



~

http://www.GHTROUT.com/

 

[brokeda]

DSX still has software issues.
Pan TDA 50. Solid.
All programming can be done remote. Just print desi's and pop in mail. No need to return unless they need physical add.
Best cordless solutions- 20.00 cordless handsets, system cordless that actually works, cell system and cell phones that
work, Wireless XDP shared by any one who needs mobil phone.
Wireless XDP to cell or any land line. 24 btn backlit display about the same price as 18btn Avaya. Great VM options- record,
remote FWD, E Mail, cid routing VM and system. Properly setup 24 btn phone, user only needs to push buttons for most op,s.

 

[phones1]

i prefer the norstar, but the one that fits the bill more is the panasonic KxTda them suckers last for years & are cheap

Remember if it doesn't work hit it harder

Scott UK

 

[Toni269]

1043,

I don't have experience with the Avaya one-X, but I did get list pricing and features. (I totally missed the part about no IP solutions - sorry!) But since I need to finish what I started - You can get an office setup with loads of features for hundreds per seat (not thousands). Thought it may be worth looking into for feature rich, ease of setup and low cost. Going IP can sometimes save you cost on wiring as well. As far as analog devices, I'd just order a seperate line for FAX/Modem in small office you can usually share or use e-fax features with an all-in-one fax/print/scan/copy device.

Avaya one-X Quick Edition 4610SW IP Telephone (700387848)

$485 List

Embedded Quick Edition software dramatically simplifies system set up.
Commonly used telephony features built in - no need for a central hardware.
Voicemail, Auto attendant, Company Directory and conferencing calling.
Secure Web based administration
2 Programmable Feature Keys
Large LCD Graphical Display (10 x 24 Character)
10/100Base-T Ethernet ports
4 Application buttons, along bottom of the display: Speed Dial, Web Browser, Call Log, Options
9 Fixed feature Keys: Transfer, Redial, Speaker, Mute, Hold, Conference, Voicemail, Drop, Volume +/-
Updated software releases easily downloaded and installed
Requires AC Adapter (700227242) or PoE

Avaya one-X Quick Edition 4621SW IP Telephone (700387830)

$585 List

Embedded Quick Edition Software dramatically simplifies system setup
Commonly used telephony features built in - no need for a central hardware.
Voicemail, Auto attendant, Company Directory and conferencing calling.
Secure Web based administration
24 Programmable Feature Keys
4 Application buttons, along bottom of the display: Speed Dial, Web Browser, Call Log, Options
Extra Large Graphical Display
10/100Base-T Ethernet ports
9 Fixed Feature Keys: Transfer, Redial, Speaker, Mute, Hold, Conference, Voicemail, Drop, Volume +/-
Updated software releases easily downloaded and installed
Requires AC Adapter (700227242) or PoE


Avaya one-X Quick Edition G10 PSTN Gateway (700387855)

$375 List

Embedded Quick Edition Software
Four Analog Loop Start Lines (PSTN) ports
10/100Base-T Ethernet port
External Paging jack accommodates output to external amplifier with speaker
Music on Hold jack takes input from audio source when enabled, Music can be played to callers placed on hold
Analog telephone (Bypass) port - for emergency connection to PSTN
12V-1.0A Adaptor (Supplied) or POE

 

[1043]

We sell and install them. I like the features it has but it still has a long way to go before more people will buy them.
I'm also a big fan of the IP Office.

 

[1043]

Your price is per phone. Also you will need the switch,(needs to be compatable with the ONE-X) and if you want dialtone then you will need the PSTN gateway. ($300.00 for 4 lines MOH jack and Paging jack)

 

[1043]

Sorry I missed your last part item. Here a link with the stuff needed except the switch.

http://www.ntstelecomdirect.com/ZenCart/index.php?main_page=index&cPath=18