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which Medpro does the work?
- Thread starter MadAccess
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wildcard100001
Technical User
1 and 2. Though on 2 if you have shuffling turned on it may switch to 1 and phone directly.
Status the station to see.
Wildcard
Status the station to see.
Wildcard
The point of a medpro is to convert the TDM call to IP.
As long as the call is active on the TN464 the DSP resource in that same network region/port network will be used. It may also use the medpro in region 2 to establish the call but otherwise only the resource in region 1.
you can confirm this by doing a status station while that agent has an active call. you will see which resources are tied up for that call in last few pages of that status command.
- Miguel
A very wise and well respected man once told me "Shut Up!".
As long as the call is active on the TN464 the DSP resource in that same network region/port network will be used. It may also use the medpro in region 2 to establish the call but otherwise only the resource in region 1.
you can confirm this by doing a status station while that agent has an active call. you will see which resources are tied up for that call in last few pages of that status command.
- Miguel
A very wise and well respected man once told me "Shut Up!".
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