Where would I find a Nortel option 61c tech to help me troubleshoot my callpilot elan problem?
I have re-booted many times and tested the call pilot card 201i and all test good.
The switch information is below. Every thing comes up and I can ping switch to callpilot and back. There was no default route in load 117 and I am not sure there needs to be.
Any help or suggestions will be greatly appreciated.
SERVER TASK: ENABLED
ELAN #: 016 DES: CALLPILOT
APPL_IP_ID: 137 .135 .128 .250 LYR7: DOWN DSBL
Ethernet (fei unit number 0):
Host: PRIMARY_ENET
Internet address: 137.135.128.253
Broadcast address: 137.135.128.255
Ethernet address: 00:01:af:14:6d:f9
Netmask: 0xffff0000 ; Subnetmask: 0xffffff00
0 packets received; 59 packets sent
0 input errors; 0 output errors*****
0 collisions
=> prt host
ID Hostname IP Address
1 PRIMARY_ENET 137.135.128.253
2 SECONDARY_ENET 137.135.128.254
3 LOCAL_PPP_IF 137.135.192.4
4 REMOTE_PPP_IF 100.1.1.1
=> prt vas
SCH0099 VAS?
=> stat host
*** Active Internet Host Table ***
ID Hostname IP Address
-- localhost 127.0.0.1
1 PRIMARY_ENET 137.135.128.253
2 SECONDARY_ENET 137.135.128.254
3 LOCAL_PPP_IF 137.135.192.4
4 REMOTE_PPP_IF 100.1.1.1
OVL000
>ld 137
CIOD000
.stat elnk
ELNK ENABLED
Auto Negotiation: Enabled
Auto Negotiation Completed: YES
Actual Line Speed: 100 Mbps
Actual Duplex Mode: Half Duplex
Ethernet (fei unit number 0):
Host: PRIMARY_ENET
Internet address: 137.135.128.253
Broadcast address: 137.135.128.255
Ethernet address: 00:01:af:14:6d:f9
Netmask: 0xffff0000 ; Subnetmask: 0xffffff00
0 packets received; 59 packets sent
0 input errors; 0 output errors
0 collisions
. CIOD000
.stat
CMDU 1 ENABLED (ACTIVE)
CMDU 0 ENABLED (STANDBY)
RDUN ENABLED
ELNK ENABLED
SDEV 1 OK (KC VALID)
****
I have re-booted many times and tested the call pilot card 201i and all test good.
The switch information is below. Every thing comes up and I can ping switch to callpilot and back. There was no default route in load 117 and I am not sure there needs to be.
Any help or suggestions will be greatly appreciated.
SERVER TASK: ENABLED
ELAN #: 016 DES: CALLPILOT
APPL_IP_ID: 137 .135 .128 .250 LYR7: DOWN DSBL
Ethernet (fei unit number 0):
Host: PRIMARY_ENET
Internet address: 137.135.128.253
Broadcast address: 137.135.128.255
Ethernet address: 00:01:af:14:6d:f9
Netmask: 0xffff0000 ; Subnetmask: 0xffffff00
0 packets received; 59 packets sent
0 input errors; 0 output errors*****
0 collisions
=> prt host
ID Hostname IP Address
1 PRIMARY_ENET 137.135.128.253
2 SECONDARY_ENET 137.135.128.254
3 LOCAL_PPP_IF 137.135.192.4
4 REMOTE_PPP_IF 100.1.1.1
=> prt vas
SCH0099 VAS?
=> stat host
*** Active Internet Host Table ***
ID Hostname IP Address
-- localhost 127.0.0.1
1 PRIMARY_ENET 137.135.128.253
2 SECONDARY_ENET 137.135.128.254
3 LOCAL_PPP_IF 137.135.192.4
4 REMOTE_PPP_IF 100.1.1.1
OVL000
>ld 137
CIOD000
.stat elnk
ELNK ENABLED
Auto Negotiation: Enabled
Auto Negotiation Completed: YES
Actual Line Speed: 100 Mbps
Actual Duplex Mode: Half Duplex
Ethernet (fei unit number 0):
Host: PRIMARY_ENET
Internet address: 137.135.128.253
Broadcast address: 137.135.128.255
Ethernet address: 00:01:af:14:6d:f9
Netmask: 0xffff0000 ; Subnetmask: 0xffffff00
0 packets received; 59 packets sent
0 input errors; 0 output errors
0 collisions
. CIOD000
.stat
CMDU 1 ENABLED (ACTIVE)
CMDU 0 ENABLED (STANDBY)
RDUN ENABLED
ELNK ENABLED
SDEV 1 OK (KC VALID)
****