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Unfortunately you will have to call Microsoft to get this, however, the “Usually” don’t charge for the call. I am not with Microsoft so I can not guaranty that they will not charge you. I have other customers who have called to get it and were not charged.

BTW, there is an updated fix for the issue, Q822428, but I don’t know if they will give it to you. If they don’t the old one should work.


Justyn Worrell
MCP, MCSE, MCT, CCA, CCEA, CCI
SCSA, CCSA, CCSE, CCNA, AANG-UP
 
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