Where to check routing?

[softnoggin]

My company has changed long distance carriers and we are havening some problems dialing a couple of locations where we once had AT&T 1Net. Our provider says

<<snip>>
could you please have the person who checks your PBX
check to see if AT&T (0288) was coded into the routing to force calls over
AT&T.
<<snip>>

Could you help me out with this? I have no idea where to check for this routing info; I get in for moves and that is it.

Thanks

 

[PERRYPJ]

LD 90 DO A PRINT ON YOUR SPN'S

OLD ROLMEN WORKING ON NORTELS

 

[switchmanm1]

Like PERRYPJ said, LD 90, PRT the SPN or NXX involved, req=prt, cust=0 (or another appropriate customer number), feat=net, I don't remember the next prompt but the value expected is AC1 or AC2, type=SPN or NPA, and finally the you get to enter the problem SPN/NPA. Your machine will reply, and of this, there will be an RLI entry.

LD 86 ... prt ... 0 ... rlb ... <the previously noted RLI number>

One or more of the entries will include the ROUT that is using your new trunks. That/those entry(ies) may have an entry at DMI. If there is a DMI entry other than 0, still in LD 86 ... prt ... 0 ... dgt ... <DMI entry in question>

The 'digit manipulation index' is one place that I have used to insert other common carrier access codes. If the inst entry of the DMI includes 0288 or 102880 or some variation thereof, change the RLI's ENTR DMI to 0 -- and see if that clears the difficulty. If it doesn't improve the sitution, put everything back the way it was before.

I'm new here, and I haven't discovered the subscription methods, but I'll try to look in on this thread after the next noon to see if this has advanced your solution.

--Scott

 

[softnoggin]

Thanks for the replies

switchmanm1
All of my NPAs use RLI 3.

RLI 3
ENTR 0
LTER NO
ROUT 6
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 3
DMI 2
FCI 0
FSNI 0
SBOC NRR
CBQ NO

ISET 1
NALT 5
MFRL 3

PRT>DGT results in:
DMI 2
DEL 0
CTYP NPA

I changed the DMI on RLI 3 to 0 with no effect.

 

[softnoggin]

Is there anything else I can look at for this? People are getting upset.

Thanks

 

[coniglio]

Try doing the below:
REQ CHG
CUST 0
FEAT DGT
DMI 2
DEL (just carriage return past this prompt)
INST 0288
CTYP

then put DMI 2 back on your RLI 3

that should work. Good luck (post back if it doesn't)