In my Multivantage 11, on the VDN page, there is a parameter called "VDN Override for ISDN Trunk ASAI Messages".
When I set this to yes, my CTI application gets the last VDN and not the first, similar to the Allow VDN Override for skills and VOA.
But I can't find this option on version 8. I went through the manuals and didn't find any references to something like this. Anyone know where this is or how I can set this feature in v8?
When I set this to yes, my CTI application gets the last VDN and not the first, similar to the Allow VDN Override for skills and VOA.
But I can't find this option on version 8. I went through the manuals and didn't find any references to something like this. Anyone know where this is or how I can set this feature in v8?