When Installing WordPerfect 10 on a 2

[jees5]

When Installing WordPerfect 10 on a Windows XP computer, I get the following error: “Unable to merge new configuration. Use BDE Administrator to merge your configuration. Exception EDBEngineError in module bfix.exe”

Thanks

 

[austinh]

Is the wordperfect 10 an upgrade?

 

[jees5]

is not an upgrade

 

[jlockley]

Pobrecito. Stinks, doesn't it?

I went through this last week and I can't find my documentation, so someone better informed has to help.

My guess is that you have removed the program once and attempted to reinstall it or uninstalled another Corel product and attempted to reinstall it. This damages or removes bde. Don't ask. The process to make this work is a little long but possible.

Cut yourself a little over an hour, put something soothing on the cd player and shut the door so the kids won't hear you swearing.

Before you begin go to the Corel website and download Spk3. Put it on your desktop to get to it more easily.

To begin you need to do a complete uninstallation of wp2k2 and your other corel versions. First use the uninstall tool to remove the program.

Reboot.

Go to:

http://kb.corel.com/scripts/texis.e...a+XX+aMwD1wccOtFqdbdGm7nGhnqBaWX/details.html

for information on how to get it out of your system. (cut and paste the link if it won't connect)

This includes removing the corel keys from your registry. Be sure to back it up. Be sure to remove all wordperfect keys as well (you can find them by search, but be extremely careful. Just remove the keys in the User and Local machine folders.)I did the same thing in the same to remove the borland pointers since you really don't have a bde anyway, but I don't think it's really necessary.

Reboot.

Now you have to assume that somehow the first installation or uninstallation blew your bde. Upgrade that by going to

http://info.borland.com/devsupport/bde/bdeupdate.html

-
If you get an error message back up to

http://info.borland.com/devsupport/bde/

and click on the "new bde upgrade" link at the top of the page.

Scroll to the bottom of the upgrade page and download
bde511en.exe. Do NOT download any of the merge or msi merge modules. Just bde511.en. Put it in a temp folder and run it by double clicking. Needless to say this is the only thing you should have running at the time.

Reboot.

You are now more or less good to go. Slap in your disk of Corel wpoffice 2k2 and let er rip.

Reboot.

Double click on spk2 on your desktop and let it install.

Reboot.

This should solve your problems, although you may have mine continue, which is the refusal of Word Perfect to open any kind of address book, calendar or related table or database. If you find a solution for that, please post.

Before you begin I heartily suggest that you take one precaution. Reinstalled Corel products seem to have a tendency to do something to the mapi32.dll file. Find yours (system32 folder) and make a copy. Put the copy in a safe place. If you encounter mapi problems a week or two down the road just rename the existing mapi file to mapi32.bad or mapi32.dmn and copy/paste the saved file into its place.

You might as well reboot just to stay in practice.

This is more than I ever really wanted to know about Corel.

 

[EdMcCorduck]

Perhaps a dumb newbie question here, sorry: jlockley, in your reply you mention "Spk3" and "spk2"; what are these or this if it's really one file? I couldn't find it/them at the Corel site.

I'm getting the same error as jees5 trying to install WP2002 Office and I'd like to try your recommendations to resolve the problem (I do have previous versions of Corel WP on my computer). Thanks.

 

[bballmama]

I see these suggestions and agree entirely. ESPECIALLY the part about Service Pack 3. Last week, I also had to download Hot Fix 4 for WP 10. It has solved a lot of problems we had been having. Let me say that I don't like the WordPerfect problems at all. Even though we own the entire suite, I never install anything except the WordPerfect program itself. I dont like the DAD, QuickFinder, or any of those other programs.

Be sure to include that Hot Fix in your installation. After this, WP 10 works fine for me.

 

[EdMcCorduck]

Thanks, bballmama, for clueing me in that "spk" stands for "service pack." I guess that pretty much confirms my status as a newbie, if there was any doubt.

Now back to jlockley's directions above. I've successfully completed several of the steps already, including making a backup of my mapi32.dll file. I've gotten as far as the downloading of the bde511en.exe file from Borland, but when I double-click it I get an error window titled "Information" that says, "Setup can not find a pre-existing installation of BDE to update. This installation is only for updating existing BDE files. It is not intended to install BDE onto machines for the first time." Can I just ignore this and continue with the next step, the actual reinstallation of WP2002, since, as jlockley says in the part about deleting the Registry keys, "you really don't have a bde anyway"?