ChrisBanks2014
Technical User
Hello,
To start off with I am new to Cisco CM. I just started a job where the old VoIP Admin left and I was given his responsibilities. I do have years of experience with Avaya CM but zero in Cisco.
That being said. I need help figuring out why when I call my cell phone from my desk phone (7004) it shows up as 6521? I am running version 6.1.4.2190-3. I don't see anything in the Device > Phone screen that would change the routing. In Avaya I could run a trace route and figure out where this was happening, is there any thing like that with the Cisco CM?
Any help would be appreciated, thanks.
To start off with I am new to Cisco CM. I just started a job where the old VoIP Admin left and I was given his responsibilities. I do have years of experience with Avaya CM but zero in Cisco.
That being said. I need help figuring out why when I call my cell phone from my desk phone (7004) it shows up as 6521? I am running version 6.1.4.2190-3. I don't see anything in the Device > Phone screen that would change the routing. In Avaya I could run a trace route and figure out where this was happening, is there any thing like that with the Cisco CM?
Any help would be appreciated, thanks.